Martyn Houghton Posted February 11, 2019 Share Posted February 11, 2019 One of our user's is getting the the 'Error Could not load the filter All Open', when opening the request list. It is shared view and the user has it set as their default view. The view does load and display. Using the browser refresh option regenerates the error, but using the request list refresh option does not. I thought it might be down to the account for the person who created the shared view being archived, but I re-enabled the account and it still occurred. Cheers Martyn Link to comment Share on other sites More sharing options...
Victor Posted February 11, 2019 Share Posted February 11, 2019 Does the “All Open” filter/custom view still exists? You/the user will get this error if it doesn’t... Link to comment Share on other sites More sharing options...
Martyn Houghton Posted February 11, 2019 Author Share Posted February 11, 2019 @Victor The view is present and working in the shared view list. Error only occurs when it is open as the default view. Cheers Martyn Link to comment Share on other sites More sharing options...
Lauren Posted February 11, 2019 Share Posted February 11, 2019 Hi @Victor I think this could be the same thing we've reported (via the portal) ? Lauren Link to comment Share on other sites More sharing options...
Victor Posted February 11, 2019 Share Posted February 11, 2019 @Lauren - yes. Looks very much the same... Link to comment Share on other sites More sharing options...
Martyn Houghton Posted February 11, 2019 Author Share Posted February 11, 2019 @Victor Do you want us to log it as a support request? Cheers Martyn Link to comment Share on other sites More sharing options...
Victor Posted February 11, 2019 Share Posted February 11, 2019 1 hour ago, Martyn Houghton said: Do you want us to log it as a support request? If you like to, you can... I asked dev team to look into this earlier... Link to comment Share on other sites More sharing options...
James Ainsworth Posted February 14, 2019 Share Posted February 14, 2019 A fix has been provided by the development team and we should see this made available in the next update. Link to comment Share on other sites More sharing options...
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