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Human Task - Capture Outcome Fields - data provider

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At the moment the "Capture Outcome Fields" dynamic sources are limited to Service Manager Simple Lists. Could the option be included to allow for 'Data Query'?

In our current scenario I am producing a triage/switchboard workflow to deal with the logging of requests from the Routing Rules. The Human Task gets the analyst to choose which service the request should be logged under, so then want to then capture the Catalog items for said service. The outcome being is a new linked request is logged under the correct service and the request generated by the routing rule is then closed down. Therefore to do this need to be able to query a service's catalog items.



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  • 3 years later...

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