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SLM - SLA Rules - additional fields


Martyn Houghton
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At the moment we only have a limited access to fields in order to specify SLM Service Level Agreement rules:-

image.png.772aacdf34df166e9bee0706d213fe00.png

We would like access to additional fields, so that we can make the rules more useful and fit more users possible combinations

Organisation

  • Country
  • Region (see linked post at the bottom)
  • Industry
  • Custom fields

Customer

  • Job Title
  • Language
  • Country
  • Custom Fields
  • Region (see linked post at the bottom)

Request

  • Service
  • Summary
  • Description
  • Source
  • External Ref No.
  • Custom Fields

Thanks

Martyn

 

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