Martyn Houghton Posted August 28, 2018 Share Posted August 28, 2018 At the moment we only have a limited access to fields in order to specify SLM Service Level Agreement rules:- We would like access to additional fields, so that we can make the rules more useful and fit more users possible combinations Organisation Country Region (see linked post at the bottom) Industry Custom fields Customer Job Title Language Country Custom Fields Region (see linked post at the bottom) Request Service Summary Description Source External Ref No. Custom Fields Thanks Martyn Link to comment Share on other sites More sharing options...
James Ainsworth Posted August 28, 2018 Share Posted August 28, 2018 Hi @Martyn Houghton Thanks for your post. We do have an existing change in our backlog for this. I've added your list as part of the requirements to be considered for this change. Regards, James Link to comment Share on other sites More sharing options...
Martyn Houghton Posted August 29, 2018 Author Share Posted August 29, 2018 @James Ainsworth Thanks for the update and that there is a change in the backlog for this. Cheers Martyn Link to comment Share on other sites More sharing options...
samwoo Posted August 29, 2018 Share Posted August 29, 2018 +1 1 Link to comment Share on other sites More sharing options...
Lyonel Posted August 29, 2018 Share Posted August 29, 2018 +1 1 Link to comment Share on other sites More sharing options...
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