Martyn Houghton Posted February 26, 2018 Share Posted February 26, 2018 When you print a request details in Service Manager with the timeline details included, the contents of a comment made on a timeline post are not included, only the name of the person who created the comment. Can this be included please. Cheers Martyn Link to comment Share on other sites More sharing options...
samwoo Posted February 28, 2018 Share Posted February 28, 2018 +1 Link to comment Share on other sites More sharing options...
James Ainsworth Posted February 28, 2018 Share Posted February 28, 2018 Thanks for your post. I have seen this on my own requests. I'll have development take a look. Regards, James Link to comment Share on other sites More sharing options...
James Ainsworth Posted February 28, 2018 Share Posted February 28, 2018 A defect has been raised for this issue. I''ll try to post back here once available, but in most cases defects will be available within an update or two so keep an eye open for the release notes. Regards, James Link to comment Share on other sites More sharing options...
James Ainsworth Posted May 13, 2018 Share Posted May 13, 2018 @Martyn Houghton, @samwoo A fix for this was released mid April. I just wanted to confirm if this is now working for you. Regards, James Link to comment Share on other sites More sharing options...
Martyn Houghton Posted May 15, 2018 Author Share Posted May 15, 2018 @James Ainsworth Thanks, this is indeed working for us now. Cheers Martyn Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now