Publish Raise a Project to the Portal

[Darren Rose]

Hi

is it foreseen that people will be able to raise a project via the self service portal at some point in the future? This would be a really useful feature for us

thanks

darren 

[AlexTumber]

@Darren Rose thanks for your post. 

To be honest I don't see any reason why we would not want to allow this at some point. I will feed this back to our product team.

 

Alex

[Darren Rose]

Great, thanks @alextumber

[Keith]

This would be a great feature. To give some background.

We manage an internal (to my dept) project list covering many technical and business related projects. However, we need to report some of these projects upto senior management who are not Hornbill Analyst users. If they were able to see the projects which they were stakeholders of in the portal, that would be very useful.

Thanks

 

Keith

 

[Steven Boardman]

@Darren Rose @Keith just to update here, we have now added Hornbill iBridge options to raise Projects automatically from business processes in Service Manager. 

This allows you to offer Services in Service Manager with request catalog items pertaining to raising projects - something like this:

Against these options the business process engine will create a request in Service Manager, and in this process you can define the creation of a new project in Project Manager.   A typical use case would be for the project request to be reviewed and approved by the business before the project is raised automatically using the Integration Call option in the Hornbill iBridge.

Read more about the Project Manager iBridge Options here on the wiki:

https://wiki.hornbill.com/index.php/Hornbill_Integration_Bridge

 As with any iBridge option you can use the variable picker to insert variables from the progressive capture questions, request details into the newly created project, and or you can invoke predefined project templates when using the integration call. 

https://wiki.hornbill.com/index.php/Project_Templates

The iBridge options also allow the following:

* Create, Update, Remove or Get information about Project Milestones

* Create, Update, Remove or Get information about Project Costs

* Create, Update, Remove or Get information about Project Risks

* Create, Update or Remove Project Stakeholders

Hope this helps

Steve

[Darren Rose]

Got this working yesterday as a simple test yesterday, so thanks again for this.

[Darren Rose]

Hi @Steven Boardman in the Integration call I appear to be missing the options for relationship type and request ID. Any ideas?

[AlexTumber]

@Darren Rose you need the other integration method in that list that has service manager in the name. The one in your screenshot is for a generic new project.

 

Alex

[Darren Rose]

5 minutes ago, alextumber said:

@Darren Rose you need the other integration method in that list that has service manager in the name. The one in your screenshot is for a generic new project.

 

Alex

Ta

[Keith]

@Steven Boardman thanks for the update. Will try and test this out soon as we'll need to make a decision quickly on whether we can make use of the Project Manager App or not.

 

Keith

[Steven Boardman]

@Keith let us know if you have any questions while you are testing, or flag anything you feel is missing for you in order to take advantage of it?

As per our communication, moving the app out of BETA doesn't mean we will stop evolving it's features and capabilities, and we continue to actively encourage feedback on it's capabilities, so we can continue to mature the app, based on both customer feedback and our strategic objectives.

Steve