NeilWJ

Hi Kelvin, Actually yes you should be able to use the variable references in the automated task input params just as you have in your screenshot. There is a flowcode, which i assume you already know, where you can get the answers for a logged call for one of your custom pfc forms, you need to provide the formId. You just need to know in which answer your data is (answer1, answer2 etc). So if you have a few pc flows just make sure the form where you capture that data you want has the same formId in all your capture flows, and the question is in the same position in the form. There a currently 2 changes in progress that will make this a lot easier in the future. Cheers

Hi Gareth, There was an intermittent js error when entering and exiting fullscreen mode if the widget header wasn't rendered yet (browser resize firing before widget rendered) and that halted resizing of widget function.. I assume you are using the new admin tool by the way? It will go out to beta first and then will be made available live, note this is for the new admin tool. Cheers

Gareth / Gerry, Pretty sure its just a bug in the dashboard editor not auto-sizing when entering full screen mode. As Gareth points out it is ok when in a slideshow or in normal view mode. Will take a look at it today. Cheers

Hi Kevin, I know that a database change was needed and an application change to then populate new db fields. After that is done I believe the apps team just need to provide a flowcode script that you can call and then you can reference the progressive capture answers in bindable fields. I will speak to some of the analysts tomorrow to see if this can be prioritized. I do know you can use an existing flowcode that loads 10 answers from a given progressive capture. I will ask one of our flowcode guys to post up some info which might provide a work around while this gets completed. Cheers

Hi Gareth, I had a look atvthis earlier today and it is all feasible so I will look at adding this as a feature in next week that allows you to define the bar color per data item along with a default bar color to apply. I will let you know when its out on live. Cheers

So you want to be able to say "if the bar label item is 'high' then set the color to red, If the bar label item is "low" then set the color to blue" basically put in procedural logic to determine the color of a bar? Are you then going to want to say "if the bar label item is 'high' and the value is > 50 set the bar color to pink" ? Cheers

Also are you talking about the charts used in Widgets, or charts used in actual reports?

Hi Gareth, Do you mean you want to change individual bar colors on single series chart or just change the default color used for all the bars in a single series chart? There is no practical reason for having different color bars on a single series chart as the colors don't actually mean anything. Cheers

Hi Martyn, A RFC has been raised internally to provide this functionality. Will update you once it has been done and has been released. Cheers

NOTE: This is only available in the new admin tool Admin 2.0

Hi Tina, Just to let you know that we have implemented this feature and it is currently in our internal beta environment. Once everyone is happy with it we will release it to live. Right click on canvas to get the popup. The option to cut or copy is enabled if you have one or more NODES selected. The option to paste is enabled if you have cut/copied one or move NODES . You can paste into any stage in the process. The option to delete is enabled if you selected any NODES or CONNECTIONS. When copying or cutting multiple nodes you do not need to select the connections, just the nodes. The connections will be re-created when you paste. So look out for this feature in the next week. Cheers

Hi Kelvin, Ok so one of my colleagues Alex Tumber has informed be this has been talked about before but there currently isn't a solution available. By the way just so you know I am not really involved in the service manager team. I look after the development of the BPM and Progressive capture front end designer in the admin tool. From my perspective what we need is to have a process node that runs a flowcode (or a new fetch Progressive Capture Results node) that returns the related progressive capture info for the request. We could then modify the BPM admin designer to understand that progressive capture info and let you reference it in other bpm process node fields (like the summary and description). Let me have a discussion internally and i will let you know what the ouctome is. Hopefully something can be planned in. Cheers

Hi Kelvin, Not sure what your asking. What summary and description fields are you refering to? Are you talking about summary and description of a request linked to a BPM process? You would need a specific flowcode script to perform such an update and you would then use that flowcode script in your BPM process. I believe our flowcodes are locked down so the service manager team would have to create said flowcode script to do what you need. Cheers

Hi Tina, I will be looking at this today with the hope of providing the ability to, as Gerry mentions, to cut/copy and paste nodes between stages of a process. I envisage you will select a node or nodes and right click and select "copy" or "cut". You will then go to another stage and right click on bpm canvas and choose "Paste". I will probably add some toolbar buttons as well though i am concious of making the toolbar too cluttered so will see how it looks. Also I will avoid using the browser clipboard as this can cause security prompts etc depending on browser settings. So the copied/cut nodes will only be in memory for the duration of the browser session. I will let you know here how i get on. Cheers