Awalker
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Posts
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Enhancement Requests
Posts posted by Awalker
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HI @James Ainsworth, Any update on this at all??
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@Victor Thank you for the help in updating the BP, the requested change now works as intended, however: -
The process now fails once a change is updated to Implemented, Can you please help me identify why this is as i am unable to confirm this nor can i find further description of the error in the log files as the filter does not seem to work.
Error Attached.
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@Victor i will run some tests now to see if this process has returned from the dark side
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@Victor, the force runs strong through your scenarios, these are correct.
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@Ehsan, yes this was on, i have now switched this off, as assume that will resolve my issue?
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Hello,
I have a process for developers to follow when requesting elevated access, as part of this process it requires authorisation to which i have used the authorisation node, however today when a request was raised it was approved by an analyst (Graham) that was not in the authorises list within the process, can you confirm how this was possible and what i need to do to rectify this asap.
Screenshot attached of users who can authorise this
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@Victor excellent really appreciate your help on this, would be good to get this nailed
Hope all is well.
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HI @Victor,
Apologies, its looks as though it has worked, but it is working the wrong way round. As part of my Process the first step once a change request has been raised is someone assigned to the change team needs to assign it to an analyst, the process then stops the assigned analyst from approving the change, whereas what i am trying to do is to stop the customer who raised the request from having that ability, as currently they still can.
if that makes sense?
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@Victor CH00000122
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Hi @Victor,
A change request was raised by David Finn, he has has 60% approval assigned to him via the authorisation node, when the CR got to the point of approval, he still had an activity assigned to him for approval and he was able to progress the CR.
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@Victor I ahve tried this today and unfortunately it is not working as desired, the customer still has the option to approve the change request, can you please advise?
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@Victor As always, many thanks.
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Hi @Victor
Thank you for the update, I have now closed the request and will hope it does not happen on the next CR.
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@Victor I took this from the ESPServerService Log files.
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Hello,
Can anyone help to identify what exactly i need to do to resolve the below error i have recieved?
nodeName: API Call: Resume BPM Process; nodeId: dc2d664d-7df6-475c-a6ca-ef7e1ccd82b5; "EspMethodCall:invoke: Operation[bpm:processResume] The specified bpmProcess cannot be resumed: The process (BPM20170302000001) is currently busy with: taskResume"
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Hi @Victor,
That is excellent, i have now uploaded this and will being to test and review the process, also really like the decision grouping.
Thank you very much for your help and support.
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Good afternoon,
Do we have an option where we can make customised questions from the progressive capture editable, like in the details section?
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Good Morning,
Can you let me know if we have a way to alter a BPM that requires approval part way through to stop the requester approving said request if that makes sense?
For Example;
Jim raises a Change request, and it gets to the point of needing to be approved, now at present he is given 50% in approval in the BPM, but ideally i would like for him not to have the option to approve his own request, but still be an approver for a request that is not raised by himself.
Please let me know if that does not make sense.
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Hi @Steven Boardman Appreciate you said you would post an update once this moved into the list of stories, but just wanted to chase as this is something my business are really keen to see.
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hi @James Ainsworth, Do you have any further updates on this request?
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@Victor as always, thank you for a prompt reply.
I will update on point 2 to my business if we can get point one into the dev stream that would be great.
Change Approvers
in Service Manager
Posted
@Victor I will get onto this this afternoon, and feedback.
Many thanks