[Asset Image vs Asset Class Image]

Hi @James Ainsworth would be helpful to have the option of toggling between asset images and their class image. 

As an aside, we will be able to launch explorer view based on teams/departments/etc. in the future?

Kind regards,

Tom

[Filtering in the Explorer]

Hi @James Ainsworth the ability to filter on asset classes would be very helpful here too.

 

[New Features for Handling]

+3 too, especially details pane customisation!

[Explorer view not quite working...]

Many thanks for that @James Ainsworth, really helpful!

Being able to pop out the explorer view/details pane and/or make it full screen could aid visibility in general. 

No worries @Paul Alexander!

[Assigning Tasks]

Thank you very much for the update @AlexTumber; look forward to it!

[Explorer view not quite working...]

@James Ainsworth Hi bud, would appreciate some clarity on the explorer view, what to expect, what not to expect. Why can't we expand beyond three "levels" of connection etc.?

Many thanks in advance.

Tom

[Assigning Tasks]

Hi @AlexTumber has there been any movement on blank/role task assignment?

[Can't update any apps]

Thanks for your assistance @David Hall ; all apps now up to date.

[Can't update any apps]

Hello,

Can't appear to update any of our apps at the moment, am getting the following error: Unable to extract application package contents. 

Any help greatly appreciated!

Kind regards,

Tom

[Adding Rooms as CI/Assets]

+1 

[Can't save logging category]

@Victor Done some testing and my chap is correct in that if the summary is too long you can't categorise the request.
I will adjust the prog capture to pass just a single line text field instead of multi line and see if this prevents the issue.

[Can't save logging category]

FYI one of my team thinks it's because the summary field contains a lot of characters

[Can't save logging category]

The one that was working has been closed, can dig it out but the one which doesn't work is IN00003518.

Thanks Victor,

Tom

[Can't save logging category]

Hi Victor,

I do indeed! 

Working:

Not working:

 

Thanks,

Tom

[Can't save logging category]

Hello, 

Occasionally the option to save a logging category is greyed out and won't let us save, I can't seem to find any correlation between times it works and times it doesn't work. 

It's frustrating because our BPM waits for a category to be selected therefore if it won't let us save the rest of the BPM for that request will never kick in...

Any ideas?

Thanks,

Tom

[Feature Requests - "Groups" / "Sub-lanes"; Colour Pickers]

That's brilliant, thank you @trevorharris

[Asset Management - Software]

Hi @James Ainsworth apologies for delay, thought I'd replied to you. Sloppy post on my part, only really care about multiple groups in the "used by" field, think the "owned by" field was being discussed above and just included it as a matter of course. 

Thanks for your help in progressing this, will be a very welcome addition. 

Kind regards,

Tom

[Adding a project to a global board]

Hi @alextumber OK thanks for confirming. 

Rationale is to do with managing analyst workloads. Being able to pull in tasks, requests, project tasks etc. into a single view helps the team keep track and give an overview of what they are working on. Similarly from a PM point of view, when managing multiple concurrent projects, being able to pull active tasks from multiple projects into a single board helps give quick oversight without the need to dive into each and every project. 

Let me know if you need any more info/examples.

Thanks, Tom

[Adding a project to a global board]

That's awesome thank you @alextumber!

Curiously I don't seem to be able to add a single project task to board manager boards anymore only project specific ones, is this expected behaviour?

[Board Timeline Notifications?]

Ahh, star thank you Trevor!

KR,

Tom

[Board Timeline Notifications?]

Hi All, 

Can you confirm how notifications work on the board card timelines? Don't appear to get notified if a post is commented on or liked etc.; just when I've been added to a card as a member.

Thanks,

Tom

[Asset Management - Software]

Hi @James Ainsworth is there an ETA for allowing us to input multiple groups into the used by / owners fields? 

Many thanks,
Tom

[Feature Requests - "Groups" / "Sub-lanes"; Colour Pickers]

Thank you for that information @trevorharris really useful. 

Could we have the ability to resize (a  la win 8/10 start menu tiles) and/or collapse cards at some point; when a lot of cards are added to a lane the visibility is really impacted...

And on the thought of lots of cards, could we have the option to keep the lane headings visible when scrolling down (a la Excel, freeze top row)?

KR,

Tom

[Adding a project to a global board]

Hi @alextumber

Will project task cards be fleshed out with the new update too?

KR,
Tom

[deactivation of notification and email]

Many thanks @James Ainsworth! How do I check the platform version?

Kind regards,

Tom