Jump to content

Unable to save updated Assets


Paul Morrow
 Share

Recommended Posts

I've not had time to investigate this, but I've had reports that in IE, Edge and Firefox (but not Chrome) it is only possible to update 1 field at a time.
Might be worth checking this and if this is true for you either trying to use Chrome or doing [Update item 1] - [Save] - [Update Item 2] - Save ... as a workaround.

Link to comment
Share on other sites

Seems to be all browsers (tried Chrome, IE11, Firefox - didn't even bother with Edge) - I am unable to update even a single entry outside of general information.

If it's not widespread I'll logged a ticket with support just.

Cheers

Link to comment
Share on other sites

Hi @Paul Morrow

As well as providing us with the information that @ArmandoDM has suggested above, it would be great if you could replicate this issue once again, post the exact time at which you did this. We can have a look through the Error Logs at around that time, on your instance, to see if there is anything that gives any clue as to why this issue is occurring. 

Kind Regards

Bob Dickinson

Link to comment
Share on other sites

  • 1 month later...
Guest Mark Simpkins

Was this resolved / occur again. I have just had someone who had been adding assets ok, just try to add a new one, and the Save button not respond in this way. He logged out and back in again, added a test entry and it worked fine.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...