CoWorkers Status/Availabilityin Conversations

[Martyn Houghton]

Following on from the work done in Service Manager (see post below) to show the status/availability of co worker when assigning requests, it would be useful to have the same details displayed in the 'Conversation' component of the Collaboration core.

 

Cheers

Martyn

[Daniel Dekel]

Yes @Martyn Houghton, we still have some work to do in that area, but the Conversations is the next thing to improve.

Thanks,

Daniel.

[Martyn Houghton]

@Daniel Dekel

Thanks for letting me know.

Cheers

Martyn

[James Ainsworth]

Hi Martyn,

I just wanted to mention that the Conversations view now includes the on-line status which shows if the user is logged into Hornbill plus the availability status which can be set in their profile.

Let us know if this helps.

Regards,

James