Kelvin Posted May 23, 2016 Share Posted May 23, 2016 I have been looking at the Email Routing Rules on the Wiki and wondered if it is possible to set up a rule to JUST move the email from the inbox to a designated folder. At this stage I do not need a call logged. Link to comment Share on other sites More sharing options...
AlexTumber Posted May 23, 2016 Share Posted May 23, 2016 Hi Kelvin, Yes this is entirely possible. When defining your routing rule, simply enable the 'Use Mailbox' flag and then just select your target mailbox/folder to move the email to. Regards, Alex Link to comment Share on other sites More sharing options...
Kelvin Posted May 23, 2016 Author Share Posted May 23, 2016 Thats what I thought. When I select Use Mailbox and look in the drop down for Mailbox, the mailbox does not appear. Is there a certain permission I am missing. Link to comment Share on other sites More sharing options...
TrevorKillick Posted May 23, 2016 Share Posted May 23, 2016 Hi Kelvin This was just raised internal i am testing the fix now if its all good i will push the fix out to live Kind Regards Trevor Killick Link to comment Share on other sites More sharing options...
TrevorKillick Posted May 23, 2016 Share Posted May 23, 2016 Hi Kelvin Fix has been pushed to live give it 5 minutes to sync across out web servers and it the list should start being populated correctly. Kind Regards Trevor Killick 1 Link to comment Share on other sites More sharing options...
Kelvin Posted May 23, 2016 Author Share Posted May 23, 2016 All sorted thanks Link to comment Share on other sites More sharing options...
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