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Publish documents to Customer portal

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Hi Chris

Thanks for your post.

Currently it is possible to publish knowledge to the customer portal in the form of FAQ's. These can contain hyperlinks, images and media content.

You can learn more about publishing FAQ's on out wiki: https://wiki.hornbill.com/index.php/Service_FAQs

In Addition you can also publish Known Issues to the portals, and again more information is available on our wiki: https://wiki.hornbill.com/index.php/Publish_Action_Item

We are always looking at ways to enrich the customer experience and publishing some Document Manager content is an option but is not currently available.

I hope this helps



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  • Victor changed the title to Publish documents to Customer portal

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