lee mcdermott Posted February 22 Share Posted February 22 Hi, I am wondering if anyone can confirm the following, I am not sure if this may be a bug in the system or I am missing something? I have added a Asset Node in my Intelligent capture and the only Asset Class options are as below. However I can see there are all these other classes now and I want to filter the Asset class so only System Class will be visible when a user logs a call. When logging a call when I leave the Asset Class blank I can see 9 different Classes as shown below. Any missing dont have assets associated with them. However the System class does as it shows up here. Why do a number of these asset classes not show in the drop down list in the Asset node when configuring the Intelligent capture form? I want to be able to only make the "System" class available for users to search and add assets from not the whole Asset DB. Any ideas if this is a bug or i am doing something wrong? thanks lee 1 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted February 23 Share Posted February 23 Hi Lee, I can see the same in our IC's where we do not yet have the Systems or Data Processing Record asset types to select from in the drop down list. I know these 2 asset types were added last year mainly due to a push from us here at MSE to store System data as an asset value rather than using a simple list so I would presume these are still waiting to be added to the IC drop down options. Will have to let someone from Hornbill confirm my presumption here. Many thanks Adrian Link to comment Share on other sites More sharing options...
lee mcdermott Posted February 23 Author Share Posted February 23 @Adrian Simpkins Ah thanks Adrian that's useful to know. So sounds more than likely a config\update change Hornbill will need to make. rather than me doing something wrong. thanks lee 1 Link to comment Share on other sites More sharing options...
ArmandoDM Posted February 23 Share Posted February 23 Good afternoon @lee mcdermott @Adrian Simpkins this issue has been reported to the relevant team. The missing classes will be added to the dropdown. They will be available in one of the upcoming builds. Regards Armando 2 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted February 23 Share Posted February 23 Thanks Armando - appreciated as always 1 Link to comment Share on other sites More sharing options...
lee mcdermott Posted February 26 Author Share Posted February 26 @ArmandoDM ah good stuff thanks. 1 Link to comment Share on other sites More sharing options...
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