Kelvin Posted November 27, 2023 Share Posted November 27, 2023 Following a forum discussion Please can I raise the idea to have a TOKEN() equivalent function within the string utilities list in a business flow, this would allow further manipulation of an email into custom field for future use. Use case We have an old system that send out an email on completion of a task, this email contain 5 lines with outputs of a process, I would like to auto log a ticket and capture each line into a separate custom field which I can them base decision from. Link to comment Share on other sites More sharing options...
Steve Giller Posted November 27, 2023 Share Posted November 27, 2023 23 minutes ago, Kelvin said: I would like to auto log a ticket and capture each line into a separate custom field The TOKEN() function matches (rather than extracts) so would not be suitable for achieving that goal. It is similar to Regex Substring in that regard. Also, TOKEN() matches individual words on a line, not complete lines or multiple words, so I don't think that would help you either. Matching a line, or a portion of a line requires the Regex Substring Task from the String Utilities. Link to comment Share on other sites More sharing options...
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