Ability to Stop People Creating Snippets

[will.good]

Hi,

Is it possible to stop people creating snippets? Is this a right or role we can remove?

I'm aware of the Manage Snippets application right - but this is just the ability to manage all snippets, I think.

 

We have a lot of duplicate snippets, and want to be able to stop people creating their own. The idea is that we will have a couple of people responsible for snippets and these will create / update snippets for the whole team, so individual access is not necessary.

[James Ainsworth]

Hi @will.good

Thanks for your post.  It isn't currently possible to stop snippet creation.  Snippets were originally released as a feature for individuals to help with data entry.  A little like a permanent clipboard. The ability to create shared snippets came much later.  We don't have anything in the backlog to include additional rights and roles for snippets, however we will keep this in mind in the future.

[BobbyB]

Hi @will.good

We have the same problem with snippets, they are basically just an uncontrolled mess.  They are a terrific idea but unmanageable, anyone in our IT can create a snippet and then that can be sent to a customer without any checks on grammar/spelling etc.

If a role cannot be used to create snippets then is there a way to just turn them off?

Templates would provide the solution for having a more centralised method of email management, that's assuming that the templates will be looked at in the future.  It would be really beneficial to have this in groups/teams etc. Would just make it easier to find and manage.

These are a couple of areas that would benefit all organisations using Hornbill...

@James Ainsworth

@Alisha

[Sam P]

+1 to have better control over the creation of snippets