Chatbot operation for service bullettins

[Giuseppe Iannacone]

related to the latest Service Manager release can you please explain better what the new feature is about and how to use it?

[AlexTumber]

@Giuseppe Iannacone thanks for your post.

Please see below for the wiki documentation for Teams Power Virtual Agent (chatbot)

https://wiki.hornbill.com/index.php?title=Teams_Power_Virtual_Agent

 

Alex

[Martyn Houghton]

@AlexTumber

The Microsoft Power App Subscription is sold on a per user process. Is only one user license required for each chatbot is created, i.e. we would only need one for Harry Hornbill?

Cheers

Martyn

[Giuseppe Iannacone]

23 hours ago, AlexTumber said:

@Giuseppe Iannacone thanks for your post.

Please see below for the wiki documentation for Teams Power Virtual Agent (chatbot)

https://wiki.hornbill.com/index.php?title=Teams_Power_Virtual_Agent

 

Alex

Thank you!

[Giuseppe Iannacone]

@AlexTumber do you think this can be also used within the employee portal (company home) within a frame?