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Posted

Hi 

 

We have noticed that when users try to connect to service.hornbill.com it does not redirect to the login page we get site cannot be reached . Has anything been changed as seemed to work yesterday

 

Posted

The Service Portal was, as I'm sure you're aware, decommissioned earlier this year.

As detailed in the post the redirect was never intended to be perpetual, and has now expired. The solution is to ensure that all links are pointing to live.hornbill.com

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