CraigP Posted April 4 Share Posted April 4 A colleague has noticed that the "resolve linked requests" option isn't available for linked requests that are on-hold. Is there a system setting to allow this to be possible? Alternatively is there an easy way within the Service Manager UI to find all requests linked to a request and change their status to open? Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now