Jeremy Posted November 10, 2022 Share Posted November 10, 2022 I'm sure that I raised this before but I can't find any trace of it! When creating a view if you use the 'Closure Category' and set it to be a Level, it just shows you that level and not the sub-levels e.g. If I choose Service Manager from this list: It shows me all the requests the have been closed with Service Manager, but not those below e.g. PCF Created, User Trained. You have to select all the options from all the levels, to get them to all appear. Can we set it so that all sub-levels are added to the view? Link to comment Share on other sites More sharing options...
Steve Giller Posted November 10, 2022 Share Posted November 10, 2022 31 minutes ago, Jeremy said: Can we set it so that all sub-levels are added to the view? Not the answer you want to hear, I guess, but: Yes, by adding each of the sub-categories. Link to comment Share on other sites More sharing options...
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