Kelvin Posted February 17, 2020 Share Posted February 17, 2020 Probably something I am missing. So I wanted to start testing the Portal, I have set up a test user in azure and am able to log into live.hornbill.com/XXXXX as a basic, self service user I am presented with the my services page. In the Manage Employee Portal I have the following settings. Note that we dont currently use any self service so I have ticked the Hide my services option. With these setting I would have expected to land on the new employee portal. What am I missing? Link to comment Share on other sites More sharing options...
Daniel Dekel Posted February 17, 2020 Share Posted February 17, 2020 Hi @Kelvin, Perhaps you had set the default view previously? If that's the case it will go to your default instead of the new Home View of the Employee Portal. You can set it to the new home by going to the main menu, select Company Home and make it the default view. Daniel. Link to comment Share on other sites More sharing options...
Steven Boardman Posted February 17, 2020 Share Posted February 17, 2020 @Kelvin under the Home menu tile, do you still see a My Services option, or just the Company Home option? With My Service disabled, Company home will be top of the list and therefore the default for basic users (who can't set their own default view) If the user is of type User then their old default view would still apply, but this should not be the case for users of type basic Link to comment Share on other sites More sharing options...
Kelvin Posted February 17, 2020 Author Share Posted February 17, 2020 @Daniel Dekel Hi Daniel, As a basic user I am not seeing any option to make default view, my question would also me when we go live across the company will everyone have to set their default view? as I though by selecting Hide My Services this would change the default page. Link to comment Share on other sites More sharing options...
Kelvin Posted February 17, 2020 Author Share Posted February 17, 2020 @Steven Boardman I still see the My Services options Link to comment Share on other sites More sharing options...
Steven Boardman Posted February 17, 2020 Share Posted February 17, 2020 @Kelvin as per my comment above, your assumption is correct for all users of type Basic. Need to understand why this may not be what you are seeing for your basic test user - could you share a screen shot of your menu > Home tile please? Link to comment Share on other sites More sharing options...
Steven Boardman Posted February 17, 2020 Share Posted February 17, 2020 @Kelvin ah ok, that is not working as expected - i'll get this fixed Link to comment Share on other sites More sharing options...
Kelvin Posted February 17, 2020 Author Share Posted February 17, 2020 @Steven Boardman Thank you Link to comment Share on other sites More sharing options...
Daniel Dekel Posted February 17, 2020 Share Posted February 17, 2020 @Kelvin, @Steven Boardman is right, there is a problem there. We'll get this fixed in our next build. Daniel. Link to comment Share on other sites More sharing options...
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