Editing Posts

[Lauren]

Currently, you can switch on the editing of posts - updates, resolution etc for everyone. Is there a way to only allow certain members of staff (maybe belonging to a specific role or group) to edit posts?

Thanks
Lauren

[Victor]

@Lauren - a user can edit their own post in a timeline, provided that the post has not been liked or commented on. This is not governed by roles and rights. It also means user A cannot edit posts made by user B.

[Lauren]

Hi @Victor

Thanks for getting back to me. I can edit any posts, even those not posted by me - is this because I have a certain role?

What we're after is the ability to lock down editing of posts to certain individuals. This means that users won't be able to amend their own posts - only those who have permission to make changes to posts.

Thanks
Lauren

 

[Victor]

28 minutes ago, Lauren said:

I can edit any posts, even those not posted by me

Hmm...interesting... I wasn't aware of this...perhaps this is due to admin rights...not sure... I have asked for clarification internally... but perhaps @Steven Boardman knows more about this?

[Steven Boardman]

@Victor i believe if a user has the Super User role, this will allow them to edit posts by other users. 

Aside from the ability to edit another users post, the other rules apply:

* You can define in Service Manager which post type you will allow to be editable - i.e update, resolution etc 

* You can only edit posts which have not been liked or commented upon 

So a Super User would not be able to edit a post if it was liked, commented upon or if it was of type resolution and this type was not in the allowed list from here: 

 

An example of a post edited by another user below. 

 

Steve