Words on details/questions

[Jamie Talbot]

Hi,

This isn't a massive issue at all but me and my team have noticed that on the questions and details tab within a ticket words are cut off at the end off a line instead of the whole word being added to a new line. This isn't anything major I was just wondering if there is anything I could do to fix this somehow.

Thanks

Jamie

[James Ainsworth]

Hi Jamie,

Thanks for your post.  Is there a request that contains info that you don't mind taking a screenshot of and posting here (keeping in mind this is a public forum)?  I've not seen this myself.  Also, just in case... is this with a particular web browser?

[Jamie Talbot]

Hi James,

Thanks for your reply. I have looked in multiple web browsers and they all have the same issue. I have attached an image of the text cutting off mid way through the word.

Thanks

Jamie

[Jeremy]

We have noticed this too, guess the text wrapping is working that well....

[Alisha]

We also have this issue, but assumed it was because we were using an older version of Firefox.

[Jamie Talbot]

Hi All,

I have noticed this issue again and found that if you untick the checkbox I show in the attached image the linewrap fixes.

Thanks

Jamie

[James Ainsworth]

Hi Jamie,

Something happened to your image.  Would you mind uploading this again?

Many thanks

James

[Jamie Talbot]

Hi @James Ainsworth,

Thank you for your reply, I have added to images below. The first image, named Linewrap Image 1, shows what the current CSS configuration is. The second image, named Linewrap Image 2, shows that when the checkbox show is unchecked the line wrap issue fixes.

Thanks

Jamie

[James Ainsworth]

Thanks.  I'll feed that back to the development team.

[James Ainsworth]

Hi Jamie,

A defect record has been raised for this.  Keep an eye open on the Service Manager release notes over the next few updates for the fix.