Jamie Talbot Posted June 7, 2019 Share Posted June 7, 2019 Hi, This isn't a massive issue at all but me and my team have noticed that on the questions and details tab within a ticket words are cut off at the end off a line instead of the whole word being added to a new line. This isn't anything major I was just wondering if there is anything I could do to fix this somehow. Thanks Jamie Link to comment Share on other sites More sharing options...
James Ainsworth Posted June 7, 2019 Share Posted June 7, 2019 Hi Jamie, Thanks for your post. Is there a request that contains info that you don't mind taking a screenshot of and posting here (keeping in mind this is a public forum)? I've not seen this myself. Also, just in case... is this with a particular web browser? Link to comment Share on other sites More sharing options...
Jamie Talbot Posted June 10, 2019 Author Share Posted June 10, 2019 Hi James, Thanks for your reply. I have looked in multiple web browsers and they all have the same issue. I have attached an image of the text cutting off mid way through the word. Thanks Jamie Link to comment Share on other sites More sharing options...
Jeremy Posted June 10, 2019 Share Posted June 10, 2019 We have noticed this too, guess the text wrapping is working that well.... Link to comment Share on other sites More sharing options...
Alisha Posted June 12, 2019 Share Posted June 12, 2019 We also have this issue, but assumed it was because we were using an older version of Firefox. Link to comment Share on other sites More sharing options...
Jamie Talbot Posted September 3, 2019 Author Share Posted September 3, 2019 Hi All, I have noticed this issue again and found that if you untick the checkbox I show in the attached image the linewrap fixes. Thanks Jamie Link to comment Share on other sites More sharing options...
James Ainsworth Posted September 4, 2019 Share Posted September 4, 2019 Hi Jamie, Something happened to your image. Would you mind uploading this again? Many thanks James Link to comment Share on other sites More sharing options...
Jamie Talbot Posted September 5, 2019 Author Share Posted September 5, 2019 Hi @James Ainsworth, Thank you for your reply, I have added to images below. The first image, named Linewrap Image 1, shows what the current CSS configuration is. The second image, named Linewrap Image 2, shows that when the checkbox show is unchecked the line wrap issue fixes. Thanks Jamie Link to comment Share on other sites More sharing options...
James Ainsworth Posted September 6, 2019 Share Posted September 6, 2019 Thanks. I'll feed that back to the development team. 1 Link to comment Share on other sites More sharing options...
James Ainsworth Posted September 9, 2019 Share Posted September 9, 2019 Hi Jamie, A defect record has been raised for this. Keep an eye open on the Service Manager release notes over the next few updates for the fix. 1 Link to comment Share on other sites More sharing options...
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