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Lauren

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Is there a way that reports can be emailed to certain addresses after it has been scheduled to run?

As an example, we'd like a report detailing our high priority incidents (and call-outs) to certain members of staff and management. This was something that was possible in Supportworks, but I don't seem to see an option to do this?

Alternatively, is there a way of emailing a document from Document Manager (after scheduling the report to publish there)?

Thanks

Lauren

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@Lauren the publishing of reports is to documents in document manager is the standard publishing option.  There is an option for email distribution which is part of the Enterprise edition https://www.hornbill.com/editions covered under Advanced reporting & delivery.   I am sure the customer success team can have a chat with you about the platform editions.

Steve

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