Vikki Cameron Posted December 11, 2018 Posted December 11, 2018 Since we upgraded to 1393 we seem to be having an issue when we search for requests or select from drop down boxes, they stay visible on the screen when you click out of them. If we select someone's calls from our team in "view", the drop down list stays visible even when you have selected from it and if you refresh the page to clear the drop down list you are taken back to your own requests. We're having to click on the marker circled to clear the selection boxes from the screen, where before just click out of the selection it disappeared. This has been reported to us in IE11 and Chrome. Any ideas??
Jeremy Posted December 11, 2018 Posted December 11, 2018 we are having the same issue and also sometimes the views/request lists are empty until you refresh the page.
Steven Boardman Posted December 11, 2018 Posted December 11, 2018 @Vikki Cameron @Jeremy apologises for any inconvenience this has caused, we believe we have this addressed and are just moving this update through testing before we can make it available to you
Jeremy Posted December 17, 2018 Posted December 17, 2018 @Steven Boardman is this the latest update that has come through or is this fix ina later release?
Steven Boardman Posted December 17, 2018 Posted December 17, 2018 @Jeremy yep this update has the fix for the drop downs issue, let us know if this resolve it for you
Jeremy Posted December 18, 2018 Posted December 18, 2018 Yes this seems to be working normally after the update this morning.
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