Kelvin Posted June 28, 2018 Share Posted June 28, 2018 You talked about the action option and that we can turn on/off the ability to select different types of requests to update/assign etc. Is this in the latest patch and where is the option to turn this on. Link to comment Share on other sites More sharing options...
Steven Boardman Posted June 28, 2018 Share Posted June 28, 2018 Hi Kelvin The system settings and considerations are covered here: https://wiki.hornbill.com/index.php/Multi-Select_Actions Steve 1 Link to comment Share on other sites More sharing options...
Dan Munns Posted June 28, 2018 Share Posted June 28, 2018 @Kelvin in the admin console (Home > Hornbill Service Manager > Application Settings) you need these two settings: 1 Link to comment Share on other sites More sharing options...
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