Drag and drop emails

[J_Tamburrini]

 

Good Morning Guys,

Here we are for another Monday morning so yet another week of questions

Do we know if there a way do we know of dragging emails into the above upload box?

I get new new starters forms in my personal inbox that i log cases for and thought it might be easier if i could just drap and drop the original email into the case.

 

Regards

JT

[Dan Munns]

You will need to drag the email to a folder on your machine first and then drag it into the above box. 

I have a folder on my desktop setup to delete all files at 0001 every day and just use that as the intermediate folder.

[J_Tamburrini]

Thanks Dan. 

I will advise the team, seems a bit of a work around but if that's working for you i will run with it for now.