Stuart Torres-Catmur Posted November 16, 2017 Share Posted November 16, 2017 Hi Please see attached screenshot. The Workflow in use is ICT Change Process I'm not sure what is going wrong here. Please could you help? Link to comment Share on other sites More sharing options...
Dan Munns Posted November 16, 2017 Share Posted November 16, 2017 @Stuart Torres-Catmur is this a new/edited process or has it just suddenly started happening? Have you tried restarting the BPM? Do you have any breadcrumbs / checkpoints set up in the BPM to narrow down exactly where it is failing? Can you attach the BPM to this forum post? Link to comment Share on other sites More sharing options...
Victor Posted November 16, 2017 Share Posted November 16, 2017 @Dan Munns I can see what the issue is, restarting the BP won't help... I'll post an update shortly. Link to comment Share on other sites More sharing options...
Victor Posted November 16, 2017 Share Posted November 16, 2017 @Stuart Torres-Catmur what is the purpose of this task? (the first node in "Prioritise & Approve" stage) Link to comment Share on other sites More sharing options...
Stuart Torres-Catmur Posted November 16, 2017 Author Share Posted November 16, 2017 hi @Victor I didn't design the workflow, so to be honest I don't know. Our Change Manager who designed it is on leave currently and the officer covering for him is trying to process incoming requests. Link to comment Share on other sites More sharing options...
Victor Posted November 16, 2017 Share Posted November 16, 2017 @Stuart Torres-Catmur this node as it now serves no purpose...and is the reason why the error occurs. I would suggest removing it then review it with your Change Manager when he is back... Link to comment Share on other sites More sharing options...
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