carlt Posted September 15, 2017 Share Posted September 15, 2017 Hi Is there a way to put a new line character into a custom field and get it to render in an email template? I'm setting the custom fields in the BPM based on answers to the Pro Cap questions so that they can be included in an email. However, there are more questions than custom fields - so I was intending to combine more than one answer in each custom field. I've tried using \r\n in a <pre> tag and If I use <br> or <p> tags in the custom field the less than/greater than characters just get converted into character entities i.e. < > Or is there another way of doing this? Thanks Link to comment Share on other sites More sharing options...
nasimg Posted September 19, 2017 Share Posted September 19, 2017 Hi Hornbill Can you see if what Carl is asking is possible - a yes or no (or alternative solution) would be appreciated. Nasim Link to comment Share on other sites More sharing options...
nasimg Posted September 20, 2017 Share Posted September 20, 2017 Hi Hornbill Just bumping this to get this to the top of the list (sorry but need a response) Nasim Link to comment Share on other sites More sharing options...
Victor Posted September 20, 2017 Share Posted September 20, 2017 @carlt @nasimg no, is not possible I'm afraid with current functionality. We'll ask internally if such functionality can be implemented in a future update. Link to comment Share on other sites More sharing options...
TrevorKillick Posted October 2, 2017 Share Posted October 2, 2017 @carlt @nasimg A new feature has been added to email templates called modifiers which is available from Server Build > 2817 and can be seen documented on our wiki here: https://wiki.hornbill.com/index.php/Email_Templates#Variables You can add |html to the variable in the email template and it will output HTML and not text. Kind Regards Trevor Killick 2 Link to comment Share on other sites More sharing options...
carlt Posted October 2, 2017 Author Share Posted October 2, 2017 Thanks for the update @TrevorKillick A nice feature Link to comment Share on other sites More sharing options...
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