Jump to content

Email Alert on Portal Ticket Update


Paul Trenter
 Share

Recommended Posts

Hi we have a customer portal and I've an entry in the Business Process to send me an email whenever a call is logged via there.  That is all working fine.

What I would like to know is if it's possible to get an email alert whenever the customer posts an update to one of their existing calls via that Portal?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...