Guest pproot Posted May 31, 2017 Share Posted May 31, 2017 Hi, The fields provided against assets don't all match those that we want to store information against; for example our CMDB records rack and 'u' position locations for CIs in our Data Centres. I would like to either change the label against some fields (for example change Geo Location to 'Rack') or add additional attributes to the Physical Location section. Is this possible? Link to comment Share on other sites More sharing options...
Victor Posted May 31, 2017 Share Posted May 31, 2017 @pproot you can use Translation functionality.... EDIT: you need to right click on the underlined label to open the translation popup... Link to comment Share on other sites More sharing options...
ArmandoDM Posted May 31, 2017 Share Posted May 31, 2017 Hi @pproot following @victor suggestion to update a property label, its not possible for the user to add additional attributes to the Physical Location section or other sections. Nevertheless, its possible to add additional attributes as part of our regular updates on assets, as mentioned in the following thread Regards, Armando Link to comment Share on other sites More sharing options...
Guest pproot Posted May 31, 2017 Share Posted May 31, 2017 Thanks - I have done that and it works fine for me - will that change it for other users when they log on though? Link to comment Share on other sites More sharing options...
Guest pproot Posted May 31, 2017 Share Posted May 31, 2017 Looks like the translate only works for the duration of the current session and also not for other people so that is no good - I'll check out Armando's response Link to comment Share on other sites More sharing options...
ArmandoDM Posted May 31, 2017 Share Posted May 31, 2017 @pproot the translation should be valid for any session and for any user. I will run a few tests to double check this for you. Armando Link to comment Share on other sites More sharing options...
ArmandoDM Posted May 31, 2017 Share Posted May 31, 2017 @pproot I cannot replicate the issue you mention. If you logout and login again, you should see the translated label. also other users should be able to see it. Do you mind trying again , maybe clear the browser cache first ? Regards Armando Link to comment Share on other sites More sharing options...
Guest pproot Posted May 31, 2017 Share Posted May 31, 2017 Looks like the translate only works for the duration of the current session and also not for other people so that is no good - I'll check out Armando's response Link to comment Share on other sites More sharing options...
Guest pproot Posted May 31, 2017 Share Posted May 31, 2017 As soon as I log out and log in again the label returns to it's previous value - just to be clear I just translate per Viktors screen shot and then click ok - is that correct (no other saving?) Link to comment Share on other sites More sharing options...
Steven Boardman Posted May 31, 2017 Share Posted May 31, 2017 @pproot just to add to @ArmandoDM comments, if you can provide details of the types of fields you would like to see added and available and for which Asset Classes, we can put these forward for consideration for the next update to the asset fields? Link to comment Share on other sites More sharing options...
Guest pproot Posted May 31, 2017 Share Posted May 31, 2017 Yes, will do Steven - I need 'Rack' , u position and u height in the physical location section please Link to comment Share on other sites More sharing options...
ArmandoDM Posted May 31, 2017 Share Posted May 31, 2017 @pproot once you click ok, do you click again on "Translation Mode" , to exit the translation mode ? Link to comment Share on other sites More sharing options...
Steven Boardman Posted May 31, 2017 Share Posted May 31, 2017 Thanks @pproot i'll get these added for consideration on the next update and will update as this progresses In regard to the translation issue. Every label in Hornbill has a translation string, and you are able to change it to whatever you want (Bear in mind this will be global and seen by all other users). Now i am not sure why you are not seeing the translation persist on your instance, as this appears to work as expected for me also. if you go to the admin console > Service Manager > Translations and in the search box type user.view.asset.general the results will be filtered and you should see the Geo location default value as Geo Location but in the Translated box it should show the value you changed the label too (through the UI translation tool)? If this is correctly showing a different value, then we need to see if there is a caching or other reason why you are not seeing the updated value in the UI. Could you take a look and let us know? Link to comment Share on other sites More sharing options...
Guest pproot Posted May 31, 2017 Share Posted May 31, 2017 Thanks Steven - I have changed it in translations on the admin console as suggested and it's now showing fine across all instances - thanks for your help Link to comment Share on other sites More sharing options...
Guest TrishaRush Posted June 1, 2017 Share Posted June 1, 2017 Hi Now that we've used the translate feature - please can someone let me know if it's possible to amend the column headings for fields we have 'translated'? For example, we have amended user.view.asset.general.h_building.label to read 'Chassis' but when you click Manage Assets> Computer System, the heading still reads 'Building' and not 'Chassis' Link to comment Share on other sites More sharing options...
James Ainsworth Posted July 4, 2017 Share Posted July 4, 2017 Hi @TrishaRush The translation string in Administration that can be used to translate 'Building' is user.view.assetlist.table.column.building. If you go into Administration and under Service Manager->Translations you can search for this string and change it accordingly. I also want to mention that we have added some additional attributes for assets which include rack, u-position, and u-height. This should be available over the next couple of weeks. Regards, James Link to comment Share on other sites More sharing options...
James Ainsworth Posted August 31, 2017 Share Posted August 31, 2017 Hi @TrishaRush I just wanted to follow up on your posts regarding the available asset attributes. A few weeks ago we provided an update to Service Manager with a number of new attributes as mentioned in my previous post. These should now be available for you to use. Regards, James Link to comment Share on other sites More sharing options...
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