Emily Patrick

Hello, I'm struggling with the use of anchors within a FAQ. The FAQ in question was copied over from elsewhere with anchors in, which worked in the last place, and will go back to the old place when clicked from the new FAQ. I've tried updating the 'contents' area and with the name of the anchor from within the document, but it's not taking me to that part of the document when clicked. I've checked my understanding via google, and what I can see in the source code appears to be right. I've tried creating a new FAQ with anchors in to see if it's because it's an existing FAQ and I'm not getting very far with it either. I use the anchor option at the top of the window, and it still won't jump down to another part of the same document. I even tried using the source code to no avail either. Does anyone have any idea on how I can get the anchors to work as expected please? Or has anyone else experienced this issue? Thank you

I would be interested in this when something has been worked out. Thank you @James Ainsworth

I would like to know too, as have members across two teams, and it's the secondary team that they are in that an auto assigning of ticket go to. The secondary team is first alphabetically too. Is there some code that needs to be tweaked for this, or is this something that can be added as a development, for people to chose an option when setting up queues etc?