Jump to content


Supportworks Users
  • Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About Cassie

  • Rank

Profile Information

  • Gender
    Not Telling

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Home > Applications > Hornbill Service Manager > Configuration > Service Desk > Team Name The function to enable/disable assignment is no longer working, you can set the users to yes or no, but it doesn't save the option anymore when you leave the page.
  2. @Dan Munns I've had a look at the youtube channel and can't find anything specific, if you could send me your word documents that would be a great help. Thanks
  3. Are there any videos available that can be watched by analysts who will be using the system but have not been involved in the switch on/configuration, so they know how to perform basic tasks such as logging and resolving calls.
  • Create New...