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Everything posted by Cassie

  1. @Dan Munns I've had a look at the youtube channel and can't find anything specific, if you could send me your word documents that would be a great help. Thanks
  2. Are there any videos available that can be watched by analysts who will be using the system but have not been involved in the switch on/configuration, so they know how to perform basic tasks such as logging and resolving calls.
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