Harry Hornbill

Hello everyone, The latest update of iBridge Content Pack (609) has been released to live. The change log for this update is as follows: New Cloud Automations for Chargebee to automate the Creation, Retrieval, Updating and Deletion of Contacts, Invoices, Subscriptions, Items and Item Prices from Hornbill workflows. In order to find out more you can read about the integration here.

Hello everyone, The latest update of ESP (3833) has been released to live. The change log for this update is as follows: New Added support for EspDatabaseConnection class to AI Query feature

Hello everyone, The latest update of Hornbill Core UI (2075) has been released to live. The change log for this update is as follows: Change Preview UI - Global search keeps the last state (show or hide)Fix Admin - Reporting - Editor: Changing filter user prompt input to is null/not null does not clear input settings.Admin - Platform Conf - Data - DB Direct: Sort out resizing of view.Preview UI - Organisation View - Dark Theme - Fixed dark theme in Design Mode.Preview UI - Admin - add new nodes in dark mode - menu not visiblePreview UI - Post page - When viewing an archived post, cannot see the commentsPreview UI - Conversations - can send documents with a text but cannot send it when I don't write anything. Word file will disappearPreview UI - Conversation - When notifications are read in the main conversation view the list does not updatePreview UI - Dismiss All button in notificsation tab doesn't update the workspace listPreview UI - Conversations - When Starting a new conversation the conversation is not redirected to the new one

Hello everyone, The latest update of User Import - LDAP Utility (v4.2.8) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Fixed Fixed Org assignment issue where the Member Of property was populated Fixed version check logic as self-update didn't always happen Changes Bumped golang.org/x/crypto from 0.14.0 to 0.17.0

Hello everyone, The latest update of ITOM Packages (98) has been released to live. The change log for this update is as follows: Change IT Automations for Active Directory User Management. Updated the Get operation to include uid attribute in output.

Hello everyone, The latest update of iBridge Content Pack (599) has been released to live. The change log for this update is as follows: New Cloud Automations for Microsoft Teams. Added a new Presence > Get operation, to retrieve the current Presence information for a Teams User.

Hello everyone, The latest update of Hornbill Core UI (2072) has been released to live. The change log for this update is as follows: New Added ability to play mobile audio messages left in conversations without needing to downloadChange Preview UI - The BPM HUD has been updated to use only CSS to make it more responsive and easier to themeLogin - Allow wiki markup to be used on the about section of the login pageAdmin - Adv Analytics / Reports: Show created and updated by user names instead of userids.Fix Preview UI - Display issue when adding giphysPreview UI - Image preview not showing the full image when image is very narrowPreview UI - conversations - embedded youtube videos disply with large gap below themPreview UI - Post View - When opening a post with more than 30 comments the load more comments behaviour did not work correctlyWhen replying to a workspace post on the newsfeed do not restrict mentions to only members if the workspace is publicPreview UI - Organisations list - advanced filtering - some fields are not using correct componentAdmin - Security - Keysafe: Change keysafe endpointsAdmin - Workflow: Cloud Automation method halts on loading icon when unable to load list of available automationsAdmin - Workflow: Editor fails to load workflow when unable to validate Cloud Automation nodesPreview UI - Navigation Menu - Not showing selected optionPreview IU - Organisation list is not always showingPreview UI - Harry Hornbill Notice - Links are not clearly visualized

Hello everyone, The latest update of ITOM Packages (97) has been released to live. The change log for this update is as follows: Change IT Automations for Active Directory User Management. Updated the Reset Password feature to support the setting of the Change Password At Logon attribute.

Hello everyone, The latest update of ITOM Packages (96) has been released to live. The change log for this update is as follows: Change IT Automations for Active Directory User Management. Updated the Azure AD Connect Sync operation to support Entra Connect Sync.IT Automations for Active Directory User Management. Added the ability to set additional attributes when creating or updating User objects.IT Automations for Active Directory User Management. Added the ability to set the Change Password At Logon attribute when creating new User objects.

Hello everyone, The latest update of Hornbill Core (318) has been released to live. The change log for this update is as follows: Fix BPM - Automation: Get Contact by logon id / email not returning contact recordsBPM - Automation: Get Contact operation incorrectly labelled email address parameter as logon ID

Hello everyone, The latest update of ESP (3823) has been released to live. The change log for this update is as follows: Change The reporting::measureGetList operation has been updated to return user's extended detailsFix Resolved issue with API for Oauth operations returning an error when trying to connect

Hello everyone, The latest update of ESP (3819) has been released to live. The change log for this update is as follows: New AI Assist completion API's now support result streaming

Hello everyone, The latest update of ESP (3818) has been released to live. The change log for this update is as follows: Change AI Assist is now using a newer GPT3.5-instruction turbo modelProfile Codes are now related to individual applications, facilitating improvements to the UI/UX for configuration of profile codes.The data::profileCodeGetList API now includes the description (where available) for each profile code.

Hello everyone, The latest update of ESP (3816) has been released to live. The change log for this update is as follows: Change data::getUserList is limited to returning a maximum of 250 records in a single invocationdata::getUserList now supports pagingFix The SSO Profile expiry reminder message included a link to the old admin tool, this has been updated to the new admin URL

Hello everyone, The latest update of Document Manager (537) has been released to live. The change log for this update is as follows: Fix when uploading SVG files its possible for them to be opened in the html editor which is not able to deal with them

Hello everyone, The latest update of Hornbill Core UI (2059) has been released to live. The change log for this update is as follows: New Intelligent Capture provides a list of invalid nodesFix Preview UI - Organisations View - If custom field is type Date and the value is NULL it won't display the list.Employee Portal - Not properly visible in dark and high contrast theme (mainly in Preview UI)Reduce unecessary calls to loading the workspace listAdmin - Intelligent Capture: Dragging the mouse to select nodes is offset below mouse positionAdmin - PCF Editor: url error loading multiline dialog.Admin - Reports - Schedule: Enterprise users without keysafe rights no longer shown error when loading a reportPreview UI - Workspace List counters not always updatingPreview UI - Intelligent Capture - Checkboxes not aligned to their labelsAdmin search results displayed off screen on small screensReselecting Application in admin navigation removes application specific menu items

Hello everyone, The latest update of Service Manager (2984) has been released to live. The change log for this update is as follows: New Added Urgency Assessments definition to provide a way to create questions to automatically assess the urgency of a request. {CH00179732}Change Request access to requests {CH00178834}Fix Target marked outside of resolution time when using pause on resolution functionality {PM00180296}the catalog name is not saved when logging a scheduled request {PM00180253}Raising request from email - Co-worker form does not get populated from email address {PM00180193}List of profile assets not returning the expected results in some scenarios {PM00180137}Fixed empty custom date fields are incorrectly displayed in request print view as 1/1/1970 {PM00180041}Apply email to a request with no right to access {PM00179851}

Hello everyone, The latest update of Asset Import Utility (v4.3.1) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Changes Added ShareType to SharedWith section for Database data sources, to allow assets to be shared with data types other than Users. Updated crypto and net modules to the latest builds.

Hello everyone, The latest update of Asset Import Utility (v4.3.0) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Features Added support for additional client-side filtering to be applied to Cynerio, Intune and Google Workspace asset imports. Added support for Shared With assets feature, to manage assets that are shared between users. Fixed Built with goApiLib v1.3.0, to work around nil value transport edge case that can cause utility to panic.

Hello everyone, The latest update of ESP (3815) has been released to live. The change log for this update is as follows: Change Improved logging when batch processing messagesFix library::imageShareGetList does not return correct privilege levellibrary::tagSearch is returning an incorrect parameter validation error

Hello everyone, The latest update of User Import - Azure Utility (v4.2.0) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Fixed Handled panic when HTTP transport for proxy use is nil Fixed version check logic as self-update didn't always happen Changed Additional debugging output for when HTTP issues are returned Replaced deprecated ioutil with io

Hello everyone, The latest update of Board Manager (379) has been released to live. The change log for this update is as follows: New Board Templates -Allow templates to be created from boards which allow the setting up of that boards configuration, lanes, tags, shares, and automations in a new board easilyFix Card Update BPM operation fails if the update makes no changes to the card

Hello everyone, The latest update of Document Manager (530) has been released to live. The change log for this update is as follows: Change When using the Change Ownership feature in the admin section, can filter the libraries listFix Accessibility improvementsemployee portal background incorrectly applying to the document list

Hello everyone, The latest update of ESP (3814) has been released to live. The change log for this update is as follows: Fix The workflow rename operation failed when container reference column was populated with NULL

Hello everyone, The latest update of Service Manager (2973) has been released to live. The change log for this update is as follows: New Adding support for wiki toolbar to request view in Preview UI {CH00179909}Change Progressive Capture Customer Search form - Option to include archived users {CH00179697}Record date of customer feedback provided against a request for use in reporting {CH00178789}New button to the right hand summary section on a request for a one-click option to assign the request to the session user {CH00179882}a new BPM operation to get information about the user that raised the request is now available {CH00178770}Fix Child requests created from system actions e.g. autoresponder do not have a workflow process generated {PM00180001}the BPM operation to add a request member is not working as expected in the context of a basic user {PM00179913}BPM operation to update the request customer not working as expected in the context of a Basic User {PM00179870}Unable to Specify Recipients when attempting to configure an email reminder {PM00178942}