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Harry Hornbill

Hornbill Staff
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Everything posted by Harry Hornbill

  1. Hello everyone, The latest update of iBridge Content Pack (664) has been released to live. The change log for this update is as follows: New Cloud Automations for WhatsApp. Operations to automate the control of templates, and to send free-flowing messages. Cloud Automations for Xero. Operations to automate the management of Contact, Invoice, and Item records in Xero from Hornbill workflows. Fix Cloud Automations for Entra ID Groups. Fixed issue where created Security Groups would be set to Unified, meaning Entra ID UI would report them as M365 groups.
  2. Hello everyone, The latest update of Host Controller (2938) has been released to live. The change log for this update is as follows: Change Updates to the iBridge Service to support additional auth header when refreshing tokens. For Xero, that requires basic auth when refreshing tokens.
  3. Hello everyone, The latest update of ESP (3854) has been released to live. The change log for this update is as follows: Fix Fixed the query related to reporting::measureGetList when some of the optional params are not specified Dashboard chart series data was being duplicated and returned incorrectly when querying chart data. Language translation operation failed when Spanish language variants were specified OpenAI query stream reader would not include a token where the token was a single space character Resolved problem with profile code set imports where the order of codes would incorrectly influence the import process. Also added import process troubleshooting log
  4. Hello everyone, The latest update of Hornbill Core UI (2107) has been released to live. The change log for this update is as follows: New Customer portal configuration now supports configuring to use a custom domainUser Profile View - Added Direct Reports pagination that will be available on build 325 of com.hornbill.core.User Profile View - Added Direct Reports Users SectionAdmin - Platform Conf - Portals: Added Custom Domain Origin.Admin - Added import/export to Org Structure, Profile Codes and Reports.Change Admin - Platform Conf - Navigation: Moved guests and guest templates into its own navigation group "Contacts (External)"Admin - Platform Conf - Customisation: Remove enterprise portals management linkFix New UI - add extra padding to post/comment box to allow grammerly pluginNew UI - When navigating from a post page to a different post page can get an no rights errorNew UI - pressing escape on post or comment box is removing the contentIntelligent Capture - Between Date picker allow one of the dates to be left blank when is mandatory with override flagsNew UI - BPM HUD not displaying when a BPM contains a skipped stage
  5. Hello everyone, The latest update of Hornbill Mobile Catalog (216) has been released to live. The change log for this update is as follows: Change Internal changes for compatibility with latest changes to platform
  6. Hello everyone, The latest update of User Import - LDAP Utility (v4.3.0) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Feature Added ability to remove users from groups using import configuration Fixed Removed unnecessary version warning when running the latest version of the utility
  7. Hello everyone, The latest update of ESP (3851) has been released to live. The change log for this update is as follows: Change Org Structure import function will now automatically fix issues with group IDs when required trailing forward-slash is missingadmin::getInstanceSubscriptionInfo includes the number of ITOM jobs run in the current month.Fix The org structure import now correctly sets the Parent ID of imported groups.Fixed the issue with dashboard permission checks for dashboard getter operationThe report runner operation did not correctly process column display name if the column display name is set as the actual column name
  8. Hello everyone, The latest update of Asset Import Utility (v4.4.1) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Fixed Issue where user URNs and names were not correctly set with the asset users handle
  9. Hello everyone, The latest update of Asset Import Utility (v4.4.0) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Features Added support to import asset records using Azure Resource Query as a data source Changes Improved error handling when incorrect asset types are defined in the configuration
  10. Hello everyone, The latest update of iBridge Content Pack (645) has been released to live. The change log for this update is as follows: Change Trello: Updated to make use v2 of the API, enabling Users to Manage Boards, Cards and Lists. X: Now uses Oauth2 API functionality, to Create, Delete a Tweet and to Retrieve User information. Fix Cloud Automations for Google Docs. Fixed issue where an empty document was created but the batch update to populate the content was not executed.
  11. Hello everyone, The latest update of Customer Portal (129) has been released to live. The change log for this update is as follows: Change Internal changes to support forthcoming features
  12. Hello everyone, The latest update of Document Manager (547) has been released to live. The change log for this update is as follows: Fix When being redirected to a PDF from a bookmarkable document page and then clicking back the browser will bounce back to the PDF rather than returning to the previous pageWhen opening a PDF though the bookmarkable link, an entry is not added to the page history log
  13. Hello everyone, The latest update of ESP (3848) has been released to live. The change log for this update is as follows: Change Added a diagnosticLog output parameter to mailadmin::domainDKIMVerify to aid in diagnosing DKIM configuration issues.Extended background purge process to include entity attachment clean up to remove files/references to attachments which are marked as deleted and no longer referenced against any entity record(s)
  14. Hello everyone, The latest update of User Import - LDAP Utility (v4.2.10) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Fixed Edge case where some failed API calls are not being correctly handled when the target Hornbill instance is unavailable.
  15. Hello everyone, The latest update of ESP (3845) has been released to live. The change log for this update is as follows: Fix Added OpenAI token deduplication, we found that OpenAI servers could in some cases return duplicate tokens in a streamed response, this fix is a counter-measure to the behaviour.
  16. Hello everyone, The latest update of Customer Portal (127) has been released to live. The change log for this update is as follows: Change Internal changes to instance lookup to keep compatibility with the platformFix Improve error handling for SAML loginImprove error message when unable to load instance configuration
  17. Hello everyone, The latest update of Service Manager (2997) has been released to live. The change log for this update is as follows: Change the 'Take Ownership' button on a request will be disabled if the assignment action is disabled or locked {CH00180142}Added additional variables in custom buttons {CH00178792}Fix the BPM operation Change Requests->Update Request->Change Type is not visible to the user {PM00180943}request charts returning unexpected data on the dashboard {PM00180941}Starting an SLA can fail when set to use a service level with no targets configured and cause further errors on SLA change {PM00180927}the request list return unexpected results when applying the filter 'Source is not Email' {PM00180926}raising Change Requests from the Employee Portal is not allowed if the app setting additionalRequestTypes.change is disabled {PM00180889}Requests for retired services are not included within request list dashboard charts data {PM00180886}Email content changes are lost when changing attachment options on Apply To Email form in Preview UI {PM00180867}Automated Service Level Change does not respect the app setting guest.app.view.ITSM.serviceDesk.slm.enableAutomatedSLChanges {PM00180838}
  18. Hello everyone, The latest update of Hornbill Core UI (2091) has been released to live. The change log for this update is as follows: Change Admin - Platform Conf - Inbound Routing Rules: Small UI layout change to put Action and Operation Options into UI sections.Fix New UI - html markup displayed in auto backup boxAI-Assit button showing on instances where service is not registeredissue when copying files from server location to anotherExternal Authorisations not loadingNew UI - Mandatory checklist items in the BPM HUD not highlighted in boldoAuth2 popup does not close automatically and update the keysafe page when connecting to twitterPreview UI - Single email view - Requests open email in old view
  19. Hello everyone, The latest update of ESP (3843) has been released to live. The change log for this update is as follows: New ProfileCodeSet export to Excel addedAdded new admin feature making it possible to import/export org structure, as well as providing a downloadable spreadsheet template for bulk importing the org structure into your Hornbill instance.Added new admin feature making it possible to import/export profile code setsChange It is no longer possible to create reports, measures, widgets, dashboards and slideshows with duplicate titles (names)
  20. Hello everyone, The latest update of Hornbill Customer Manager (359) has been released to live. The change log for this update is as follows: Change Contract View - Attachments List - Added the date the file was added
  21. Hello everyone, The latest update of User Import - LDAP Utility (v4.2.9) has been released to live and is now available for download on GitHub. The change log for this update is as follows: Fixed Issue where groups & roles that are assigned to users in Hornbill were not cached if the Unique Field was set to anything other than User ID and the mapped value contained a different value than the User ID. This would cause unnecessary API calls to be made to Hornbill, to try and associate groups & roles to users who already have them assigned.
  22. Hello everyone, The latest update of ESP (3834) has been released to live. The change log for this update is as follows: New Added bpm::keysafeListKeys APIFix The profile code set operation failed to rename when application param was specified
  23. Hello everyone, The latest update of iBridge Content Pack (612) has been released to live. The change log for this update is as follows: Fix Cloud Automations for Atlassian Jira & Jira Cloud. Fixed error that was returned when Additional Properties input parameter was set to ignore.
  24. Hello everyone, The latest update of Hornbill Core UI (2087) has been released to live. The change log for this update is as follows: Fix Admin - Personal Settings: Profile image upload not saving.Improved error handling when search query syntax is incorrectNew UI - fix youtube video size in activitystreamAdmin - User: Login ID set to user id when creating a user, if value is longer than 64 charactersAdmin - Users: Update message when no records found when offloading a User
  25. Hello everyone, The latest update of Hornbill Core (321) has been released to live. The change log for this update is as follows: New Added AI Assist query prompts
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