carlt Posted November 24, 2016 Share Posted November 24, 2016 Hi The call details box in the live portal is not expanding in Internet Explorer – works in Chrome/Firefox Link to comment Share on other sites More sharing options...
Guest Ehsan Posted November 24, 2016 Share Posted November 24, 2016 Hi @carlt, Thank you for your post. I am pleased to let you know that we are aware of this bug and we are currently preparing a fix, which will delivered in version 2.37 of Service Manager update. Thanks, Ehsan Link to comment Share on other sites More sharing options...
nasimg Posted November 24, 2016 Share Posted November 24, 2016 If you only use Internet Explorer as your main browser DO NOT update your instance to 2.36.6 as you get this issue (first reported Fri 11th Nov). Hopefully 2.37 will be out soon. Link to comment Share on other sites More sharing options...
Victor Posted November 24, 2016 Share Posted November 24, 2016 @carlt @nasimg we have deployed a patch (2.36.8) which addresses the issue with request details visibility in IE11. Please update Service Manager to this release to have the fix available in your instance. Link to comment Share on other sites More sharing options...
nasimg Posted November 25, 2016 Share Posted November 25, 2016 Thanks the details now open in Internet Explorer. Link to comment Share on other sites More sharing options...
derekgreen Posted November 25, 2016 Share Posted November 25, 2016 Same here at CBC - thanks! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now