Lyonel Posted September 9, 2016 Posted September 9, 2016 Hi, I am having issues with the urgencyList maintenance... I am try to setup translated values but the system is behaving strangely. To order the values in the progressive capture, I am trying to prefix with a number. But the system won't let me do it for "High" and "Medium"?! See video attached: simple-list-issue.wmv Surprisingly it is working fine for the impactList:
Lyonel Posted September 9, 2016 Author Posted September 9, 2016 @bob_dickinson, could you please have a quick look on our instance? Thanks
James Ainsworth Posted September 12, 2016 Posted September 12, 2016 Hi Lyonel, Thanks for your post. I did some tests and it appears that there is a 64 character limit for the translations. If you enter more than 64 characters, the save does not commit and the previous value is maintained. What it looks like you are adding is a description for the priority rather than a translation. This description is a very worthwhile option and something that we will look at building in the future with our own Impact, Urgency, and possibly Priority options. Regards, James
Lyonel Posted September 14, 2016 Author Posted September 14, 2016 Hi @James Ainsworth, Thanks for the answer. Is there a way you could enforce this limit on the textbox directly? It would prevent users (like me) from getting confused.
James Ainsworth Posted September 14, 2016 Posted September 14, 2016 I have fed back to our development team to enforce the limit. Regards, James
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