Linking BPMs

[Dan Munns]

Hi,

Is there anyway of linking two BPMs ie halfway though one BPM a decision is made "IF x GOTO BPM X & IF y GOTO BPM Y"

I am trying to make a BPM for our 3rd party requests which may be one of 3 or 4 different things but having loads of check points can be confusing. On the other hand I don't want to have a huge list of services in the portal.

Thanks

Dan

[James Ainsworth]

Hi Dan,

Thanks for your post.  At the moment there isn't a way of linking two BPM workflows.  Are the 3rd Party requests generally identified as 3rd Party request during the logging process?  Have you had a look at the Request Catalogs?  Each request catalog item can run its own BPM workflow.  

[Dan Munns]

Hi James,

I am using the request catalog at the moment which looks like the below image.

I am going to create some 'analyst only' items for our most frequent type of calls as well.

What I don't want (from a user point of view) is a huge list of things they can log which will cause confusion and most probably end up with everyone just selecting 'Other' for everything.

Also on a side note, is there any way of formatting the italics text under each item title on the catalog screen? I was hoping to make the time frames bold or similar to make them stand out a little.

Thanks

Dan