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Lock Emails during process


gwynne
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Hello

I did flag this a while back and wondered if there was any work going on to lock Emails or even have some sort of notify/colour change that indicates it is being looked at  while people are processing them so duplicates don't occur?

 

Regards

 

Gareth

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Gareth/James

There is an issue we have raised via support that the Email inbox does not trigger an update to all sessions viewing the inbox when one user makes a change in the inbox. The only thing that triggers all sessions viewing a the mailbox to update is new email coming in. Even if you have the mailbox refresh set for a very short period of time, it will not cause a refresh unless there is new mail delivered.

@James Ainsworth the Hornbill incident reference is  IN00141912

Cheers

Martyn

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  • 2 years later...

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