Details Forms - Simple Lists

[Martyn Houghton]

When choosing to use the a Simple List as the source for a drop down in the Services 'View Details' form the lists available are those held under collaboration core and not service manager, which appears to be strange as both Services and Requests entities are with the Service Manager Realm.

Would it be possible for the lost source to be configurable or set to use the Simple Lists under Service Manager? The reason being is that we already had Simple Lists under Service Manager we use in the progressive capture which have the same values in and we are trying to avoid duplication of lists which have to be maintained.

 

Cheers

Martyn

[Martyn Houghton]

Mohamed

Thanks for the update. If you can let me know when the change has worked it way through development.

Cheers

Martyn

[Martyn Houghton]

Mohamed

Just wondering if there was any indication of timescales on this, as considering whether to start duplicating my lists from Service Manager into Collaboration?

Cheers

Martyn

[Martyn Houghton]

Mohamed

Thanks for the update.

Cheers

Martyn

[Martin.bowman]

Hi Mohamed,

I am carrying out some config work on our system with Martyn, do you have any further indication of when the update to Core Collaboration is likely to be released please?

Many thanks

Martin

 

[Martyn Houghton]

Mohamed

Thanks. we spotted the change and have been busy updating our view details form now the ability to select which 'set' of simple lists we want to address.

Cheers

Martyn