Ralf Peters Posted May 20, 2016 Share Posted May 20, 2016 Hi, we are having a lot of problems with Internet Explorer 11 ( build 11.0.9600.18204) the service portal does not display the Main Image Text proberly , it's pushed up and is barely visible . Cut and paste of screen captures do not work anymore in the request update and/or conversations . All seems to work in Chrome . do other people have the same issue ? is there a fix ? Thanks Ralf Link to comment Share on other sites More sharing options...
Daniel Dekel Posted May 20, 2016 Share Posted May 20, 2016 Hi Ralf, Regarding the Paste of images to the timeline and conversations, it is only available in Chrome. However, we do have a plan to add support to Firefox, IE and Edge. The reference number for that feature is CH00140423. Kind regards, Daniel. Link to comment Share on other sites More sharing options...
TrevorKillick Posted May 20, 2016 Share Posted May 20, 2016 Hi Ralf In terms of the display issues in the Service Portal what Windows version are you using with IE 11? Kind Regards Trevor Killick Link to comment Share on other sites More sharing options...
Ralf Peters Posted May 20, 2016 Author Share Posted May 20, 2016 Hi Trevor we are using windows 7 sorry for the double post , maybe somebody can delete it ? Thanks Ralf Link to comment Share on other sites More sharing options...
TrevorKillick Posted May 20, 2016 Share Posted May 20, 2016 Hi Ralf, Thanks not a problem we were experiencing issues after moving the forums this morning but our Infrastructure guys believe this should be fixed now. Can you post a screenshot of the display issue you are seeing as we are trying to replicate the issue internally and things are displaying correctly? Kind Regards Trevor Killick Link to comment Share on other sites More sharing options...
Ralf Peters Posted May 20, 2016 Author Share Posted May 20, 2016 screensot attached Thank Ralf Link to comment Share on other sites More sharing options...
TrevorKillick Posted May 20, 2016 Share Posted May 20, 2016 Awesome thank you I will get development to take a look at this. Kind Regards Trevor Killick Link to comment Share on other sites More sharing options...
Ralf Peters Posted May 20, 2016 Author Share Posted May 20, 2016 same page in chrome : Link to comment Share on other sites More sharing options...
Daniel Dekel Posted May 20, 2016 Share Posted May 20, 2016 Hi Ralf, I can confirm that the feature CH00140423 (support for paste of images in Firefox, IE and Edge) is done now and will be available in our next release (next week). Kind regards, Daniel. Link to comment Share on other sites More sharing options...
Ralf Peters Posted May 23, 2016 Author Share Posted May 23, 2016 Thanks Daniel for the update. Ralf Link to comment Share on other sites More sharing options...
Ralf Peters Posted June 10, 2016 Author Share Posted June 10, 2016 Hi Daniel, It looks like as if the misaligned portal page image has come back with the latest upgrade , the writing is not centred anymore ? Thanks Ralf Link to comment Share on other sites More sharing options...
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