Internet Explorer 11

[Ralf Peters]

Hi,

we are having a lot of problems with Internet Explorer 11 ( build 11.0.9600.18204)

the service portal does not display the Main Image Text proberly , it's pushed up and is barely visible .

Cut and paste of screen captures do not work anymore in the request update and/or conversations .

All seems to work in Chrome .

do other people have the same issue ?

is there a fix ?

Thanks

Ralf

[Daniel Dekel]

Hi Ralf,

Regarding the Paste of images to the timeline and conversations, it is only available in Chrome. However, we do have a plan to add support to Firefox, IE and Edge. The reference number for that feature is CH00140423.

Kind regards,

Daniel.

[TrevorKillick]

Hi Ralf

In terms of the display issues in the Service Portal what Windows version are you using with IE 11?

Kind Regards

Trevor Killick

[Ralf Peters]

Hi Trevor

we are using windows 7

sorry for the double post , maybe somebody can delete it ?

Thanks

Ralf

[TrevorKillick]

Hi Ralf,

Thanks not a problem we were experiencing issues after moving the forums this morning but our Infrastructure guys believe this should be fixed now.

Can you post a screenshot of the display issue you are seeing as we are trying to replicate the issue internally and things are displaying correctly?

Kind Regards

Trevor Killick

[Ralf Peters]

screensot attached

Thank

Ralf

[TrevorKillick]

Awesome thank you

I will get development to take a look at this.

Kind Regards

Trevor Killick

[Ralf Peters]

same page in chrome :

[Daniel Dekel]

Hi Ralf,

I can confirm that the feature CH00140423 (support for paste of images in Firefox, IE and Edge) is done now and will be available in our next release (next week).

Kind regards,

Daniel.

[Ralf Peters]

Thanks Daniel for the update.

Ralf

[Ralf Peters]

Hi Daniel,

It looks like as if the misaligned portal page image   has come back with the latest upgrade , the writing is  not centred anymore ?

 

Thanks

 

Ralf