Ben Maddams Posted March 25 Share Posted March 25 Hello, We've been scratching out heads attempting to set up ITOM and have a few questions to ask. To use the OnPrem AD packages, does SIS need to sit on the Domain Controller, or can it be based on a seperate Admin box? Our test jobs come back with: Remote execution did not receive a heartbeat. The process was started, but was terminated. No heartbeat has been received. Can anyone shed any light on the cause? So far we've set up SIS, confirmed the connection and pairing is working, and added our Admin box and the DC to the managed devices list. The user account added to keysafe has admin rights against the DC. Unless this account has the (SeAssignPrimaryTokenPrivilege) and (SeTcbPrivilege) rights too, will it fail when we run an AD update job? We're just attempting to update one field on one AD account to confirm the connector is working for now. Our IT OPs team has been battling this for about a week so any assistance would be highly appreciated! Many thanks, Ben. Link to comment Share on other sites More sharing options...
Graham Posted March 25 Share Posted March 25 @Ben Maddams Hello Ben, It is not necessary to have the SIS service on the DC for any of the Hornbill Library packages. It can run on any server on the network, but ideally one that is joined to the domain you are managing. As for your test jobs failing, the way the SIS service works is that when a job is run, an executable (EspSisExec.exe) is deployed to the machine specified as the target of the job, and it is this executable, rather than the SIS service itself, that does the heavy lifting and processes the package. While it is running, it reports back its progress to the SIS server, which then in turn reports activity to Hornbill, so that you can see the activity in real-time within the ITOM application. This communication between EspSisExec and the SIS service is over HTTP, but using TCP port 11117, from the EspSisExec process to the SIS service. The error you are getting is because the SIS service is not receiving any communication from the EspSisExec process. The most common reason for this is an internal firewall, either somewhere on the network path between the two, or on the system running the SIS service, preventing traffic on that port reaching the SIS service. It's also possible, but much less likely, that there is some sort of firewall doing egress filtering on the system running the EspSisExec process. Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 25 Author Share Posted March 25 Hi Graham, Thanks for the speedy reply. I've just asked out networking team to check any traffic between our admin server (XXADMIN01) and DC (XXDC01) and they can see nothing has been going through between the two, but there hasn't been anything blocked either? They say there shouldn't be anything blocked on that port between these two internal servers. Is there anything else we can try? Many thanks, Ben Link to comment Share on other sites More sharing options...
Graham Posted March 25 Share Posted March 25 @Ben Maddams The admin server (with the SIS service on it, I assume) and the DC won't necessarily be talking directly to each other, because the overall flow is SIS Service <-> EspSisExec <-> (target specified in ITOM job) <-> domain controller Some of those four could be the same machine, of course. Can you share a screenshot of the job that is failing? Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 25 Author Share Posted March 25 @Graham This is the debug log, I've stripped out some of the larger strings. Problems -------- 2024-03-25 12:17:40Z Failed to post callback command 'log' to http://0.0.0.0:11117/_exec_callback/log/ Standard -------- 2024-03-25 12:17:40Z Package filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\2ebe9ccd-60a6-4004-a636-7b6221de6064\d8e1c75bff1f347982e2f9b9bfdb5f4256d6b4e1.pkg 2024-03-25 12:17:40Z Operation: Update 2024-03-25 12:17:40Z Failed to post callback command 'log' to http://0.0.0.0:11117/_exec_callback/log/ No response was available. Full ---- 2024-03-25 12:17:40Z Log filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\2ebe9ccd-60a6-4004-a636-7b6221de6064\Processing.log 2024-03-25 12:17:40Z Local computer name: XXXDC01 2024-03-25 12:17:40Z Package filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\2ebe9ccd-60a6-4004-a636-7b6221de6064\d8e1c75bff1f347982e2f9b9bfdb5f4256d6b4e1.pkg 2024-03-25 12:17:40Z Operation: Update 2024-03-25 12:17:40Z XML result filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\2ebe9ccd-60a6-4004-a636-7b6221de6064\Result.xml 2024-03-25 12:17:40Z Timeout: 60 2024-03-25 12:17:40Z Encoded parameters: 2024-03-25 12:17:40Z Encoded credentials: 2024-03-25 12:17:40Z Callback context: 2024-03-25 12:17:40Z Logging prologue: Q29ubmVjdGlvbiBwcm90b2NvbDogV2luUk0= 2024-03-25 12:17:40Z Log line prefix: P 2024-03-25 12:17:40Z Connection protocol: WinRM 2024-03-25 12:17:40Z Failed to post callback command 'log' to http://0.0.0.0:11117/_exec_callback/log/ No response was available. As mentioned all this job is doing is trying to change one field on an AD record. Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 25 Author Share Posted March 25 @Graham Can you let me know if this is enough, or I need to provide any more information? Link to comment Share on other sites More sharing options...
Graham Posted March 25 Share Posted March 25 3 minutes ago, Ben Maddams said: Failed to post callback command 'log' to http://0.0.0.0:11117/_exec_callback/log/ No response was available. @Ben Maddams The log has been very useful, thank you. That 0.0.0.0 is going to be the problem. The code is making standard Windows API calls to get the list of addresses for the machine. We can override this in the config file, but would you mind checking a couple of things for me? First, as admin on the machine running the SIS service, run ipconfig /all and post the results Secondly, restart the SIS service and review the EspSisService.log file, located in C:\ProgramData\Hornbill\Site Integration Server\log. There will be a few lines in there - the one I'm interested in starts: Starting HTTP responder on port 11117 and should contain a list of IP addresses at the end. Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 25 Author Share Posted March 25 Hi @Graham I've ommited out Hostname/DNS suffix information - Please let me know if you want me to send this directly. The line in the log you've requested is: 2024-03-25 15:27:57Z [INFO]:[GENERAL]:[25864] Starting HTTP responder on port 11117, binding to all bound addresses (0.0.0.0, 10.5.1.153, 0.0.0.0) Ethernet adapter Ethernet2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : vmxnet3 Ethernet Adapter Physical Address. . . . . . . . . : 00-50-56-BF-F4-C6 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Ethernet1: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : vmxnet3 Ethernet Adapter #3 Physical Address. . . . . . . . . : 00-50-56-BF-B6-0C DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Ethernet0: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : vmxnet3 Ethernet Adapter #2 Physical Address. . . . . . . . . : 00-50-56-BF-3A-0D DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::7142:a57e:7b57:56b8%2(Preferred) IPv4 Address. . . . . . . . . . . : 10.5.1.153(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : 10.5.0.1 DHCPv6 IAID . . . . . . . . . . . : 117461078 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-22-FF-D0-6F-00-50-56-BF-F4-C6 DNS Servers . . . . . . . . . . . : 10.4.1.1 10.36.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter isatap.{05EED201-BE4D-4802-AB19-3EE1123F915A}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Please let me know if you need any more info. Many thanks, Ben Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 25 Author Share Posted March 25 @Graham Hi Graham, Just a quick update, following your suggestion regarding setting the IP address in the config manually, we added it as the interface in the EspSisService config file, and tried again. It seems to be getting further along in the connection process, but is still not working, giving us the same results on the job (AWOL), with the extended information below. Standard -------- 2024-03-25 16:13:52Z Package filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\fab285de-e6b1-448c-8d3b-1815900e0851\d8e1c75bff1f347982e2f9b9bfdb5f4256d6b4e1.pkg 2024-03-25 16:13:52Z Operation: Update Full ---- 2024-03-25 16:13:52Z Log filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\fab285de-e6b1-448c-8d3b-1815900e0851\Processing.log 2024-03-25 16:13:52Z Local computer name: KPPADDC01 2024-03-25 16:13:52Z Package filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\fab285de-e6b1-448c-8d3b-1815900e0851\d8e1c75bff1f347982e2f9b9bfdb5f4256d6b4e1.pkg 2024-03-25 16:13:52Z Operation: Update 2024-03-25 16:13:52Z XML result filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\fab285de-e6b1-448c-8d3b-1815900e0851\Result.xml 2024-03-25 16:13:52Z Timeout: 60 2024-03-25 16:13:52Z Encoded parameters: okpfR9fnZEwMovC0_-G_42TYE2Mo5b75u0qQUTTgsa6mx5GSj7HFkit8--pAYT5phA0eaL4rLSF7-3SCmrveB88s8xKb5-G-lMfS_T6C3w1eplsxBJGt19jIrFbDTjXNpAAgc5LhHQgq_1zJCX7oVVzNf5ecVrymJIIQZpT1wX79RVrlNAnnKZjP8BgmhyguX9wX9upG6L4MOxv31xBMIqAvUm8z1kgnUrTGgjY7tZRkAoNXgNwW_zuqbSKnL0Wp16nUpzw4ZXKrss_SQxXS_IfKnimajbRXCMtfbNDAwXUnRWi9nC1YFC1UZYbvdN0ASpIfiW0sjZx5bqqnUUm2doIkJ4bB9BcuT_zH9VvPjCkh1PRjehM10RUEQYNIRffr3WSODLDOU-KwCC2iqQx5y1Yg7ZLbruqlfpK1b9KXRJLqxD7BQRJjZntrHEOCDiEnQns9ITOxYh32EfGfrpjXZLIo4SvqIBj8T6GbbshVMxOBctY1Q493jyh-foSPSQ9xHWFVxV578uulIpMQXHmJRIchbjq-lFquT6tK6u5tgtCST3re4MB7WghUOcoucI-gJexiqyYeQ8AtcnG94sW84ykqlaGfWGaxdWjJvul5G_hnQ-rnJRBi-FX8GkyB-j9vOd_29K5Hg0XVtY1VtB3CQlsFcbODgGY2H3n2QMdy4-bF6_b0yxmocPb6DihsN5u0BvM6TMgJ4cTetNd0U02o1a6BD9x064qyjnDLsu9LC7fnUDaaJeX5NzSImMn-8KGlYZB-Ac2wN-HoYp_jUj6hNX5o2Acjl-yg64eLlP57-kKp_25ZZiBLIYVTldMDEAqM2AIT7kie5cmqXHSUwM5B0ZooTmO2XPXw5WAoW_yxWQOJt9acITToWAAxDM1w8by2F-iGRE2UvcVMgnX1nspUElF3N6YjsyMXUV1s9nPoNJhAgGNUS5RAmnQr7-q9jPzf25gXyAUIkjKn4MHkZpcrT_5GSwuN0MfHDXZsTSIgipbeUIXG1qvOZ5e0Ep_GlYgCaVHA2LHgRrG1ZmFjfVVFT6-Bp2KeZ6ORCG1VU2QPgtpzX5sXzK4lgvXbJ21rexvfOJanJuWWpfs5Y3zu58rYP94-cAWuuWIJlexsWkqetFV2bTXfFCK5vzsC4roChwqanG9izb2YcCrHnD9f2Xa4bnhZePBKj9oIWY5HdUb95N1wK0ZuxLPDo8qQDdUDMD4EApc8r-E1elvCb_89hrdbEF_mDIvS0jINpH65Ipf8XZndcgx60zuwjtOI_iAsTI959IJvaXF7NL2GsxcnbQJ_BrTWEx7zNBIzld0MsIpcTZvBYd50Ys8FYxewt0PSKjN5uRnec3nI5ZG4RiHKDyR3UDwN4yEV80UijrCE4YWS9DNL3GkngSJnt3yB7o1ndD_Qa7Cr-oM1zKrm4xOtA45UsSE9ZdlTSEzcWTlkdbzimFgg3Fcz-M1idK23S5vBi_AY2AWZiA8ZKC3zBwPKBVwxQ6DGxclofxFdlLFextqU7bin5W12X7psgQzVKRRdbP3RMH0qEvtSt9wKKq0bCmeyf1Y0sjfJX_nVlRnCBStm9q-HOtlkU1iLiaq5Ot8GR7gN8zsqXzIb2zpV0Yq5MSpxcx-baxwf9gZ9rrf7VUGGM6e5L8Rq1AX90hKy_4LIxT7V-s3szpAQpmm51CALe1W4uwHDVmubzyXnyul8LUOeJ-ix4SnESYwtoJcyfvHCnTfDTOrdNfvYhTJLnwM9c7iu76s3WiGcdYdEv3UlwlZS2vtrrxPPIwf61QmjApD_ds6rgmM3-dfN10GZfTgSsqLanBZkgLhL5cujwrunP73co53wgULx5XQNXvOiA370Ou_wiHgDAddRi9PH5sIeQeJPrG4wiEzhUjIw_rAxAxh0Se9OnSOWiuTC01VtpCtkXBqHDpvUEHnW2LWjzmh10v3JdGXdXYq91BtuKFsw1OmjjZJaeZjlQx-mteTXEDcZuDZQJ_pNqa13nZ_YCVDnss10ZgDOQrLsAc5swmSZ6VZWdt1BgJmZYbyAIaUOjeZPMEd2EXMiUR1E4x0-I2O449LRzr5LR9T5r4c2vtpHuGPvKTBBEWQGZilXNZGVV4ViIcV4oAbfBuHUG9hb-I0_zJ3jGhJk7GP_MgpkgxvI1qaXf6R0YimdAGnatGqofFp9wNWOYtcdDSa6VuQ2kgGbI1erjY5dQkGQ8gJKfDMYwsJvtr82G92X9XufLQWthVkIZBaebqfa94HjuCgPz3aM-TfKsRD87UxXcQG52SuWs6RBdQ7FaJZ4oP-W6jnahTB0g7G5A-8GsPRKPogQcGR83afVPfR7hk2c74ckCC6aJ4rp967xIrX1DxCzALBzf6m4bb-1YlXrSweMaXr8O1C9GLF4vdB6DmTl8iYfy_EDRZ98QLc9Svogf4MkuDnFWhZBCmKuS_1tQQXJyxniX0R9ijJEw2wdgdn-SoOgIMfG7DiwW4jcRzala83kxws17rYO7rzT5wovoZwnQMTXfNTtI2Fn_YrW499Ph7t2eFpjOPPCUk-EW9e0aE3rsPxSpVqO4U15nTPgLoxdTk81Y6dMo-Y9KvxTDr4QenySPG9sucT2d2HGDW2jbTn1LSAysRyG3hI_OQGNu-dKSGRcnzCVryvGWf5T4_8Fa-4OqMra5zFFgXlnpI7r-ZN8n_qL10hyk2ffSCv8ht-2RAeSz88Qlbljeoh7H5iqVl0HOo4ZaWSkLNxN52_6KTMbQQ92g0JX7T0m60YZylY_P7dmUgQb5NaSUCAzFCTwr9iiBtZQO76578UGTk2XWlOWRfUEMtCaTn5WnljA7TLgv5YEwZCjJW83W7bIzusexEr2YcS9tkjRudGn1pQYqeeLo_ZaaJK6lQj-OuFXxkJMBgZEumCoAz--6CM6wkih9qiTv976CKlf0j32q4CF-jViHR0 2024-03-25 16:13:52Z Encoded credentials: RMFrQFMVdXvfl5MRvBNLUrH8QwNHF3CeioK1TGCfUO-TsWEwS2TMFuHY3OOAs3M7Mgq8vdFJC199A7CuUacSwbVVTFdj1yJ7nuuxlW9NEKh6e-CEgvTD8lwM1--RTBK9eqfR0EXJs8Z9ynpPKrzZzGy-907QbBA_dhZeSJVkV-QTkBBT20s3-M_RyL1Lp0Xzlc1EKfGipx3eEMH2yBUJ-j3EbBiEGQywTfbkNMpJdMWWxsKwpwVE 2024-03-25 16:13:52Z Callback context: zEmgs7Gp31vYr23mB4kYjIXvYis_uEMG51ke4_KbXAx8MWKJORKBIh9faqQ8-6QZ9gAStYQpeveDemPQAVNc43aDJVxmZJUMiGF67RmJEVwyMehFccOQ-V4eJPlUhKy_naUKnkVjgk2uduVcVzpxfnOD1FGxMSkB9l8CoU9Y06Y1lwi-AvjTLarHrFhtuRwsZMpRxZMkl5C37-9Y91pw3BOB6KIigWNAUP4n8_opSVb-BU2h-n-2F89F3BN0m6vsY9H_wJZG-bJPFeMK8wkVb4v3vRH8mgq3YH-2rgr_r_YLOs8T1zYtiQRcTLIbGNtCR6zMJ6IFPFtladytjtlRNsD5f-FRyb0iXy32db5d4jT9 2024-03-25 16:13:52Z Logging prologue: Q29ubmVjdGlvbiBwcm90b2NvbDogV2luUk0= 2024-03-25 16:13:52Z Log line prefix: P 2024-03-25 16:13:52Z Connection protocol: WinRM Link to comment Share on other sites More sharing options...
Graham Posted March 25 Share Posted March 25 @Ben Maddams Where is the above log from? What output are you seeing in each of the Monitor, Console Output and Debug Log tabs on the job itself? Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 26 Author Share Posted March 26 @Graham The above is the output from the Debug log on the job itself. The Console Output is blank. The Monitor tab still produces Remote execution did not receive a heartbeat. The process was started, but was terminated. No heartbeat has been received. Thanks, Ben Link to comment Share on other sites More sharing options...
Graham Posted March 26 Share Posted March 26 @Ben Maddams In that case, this is still a communications issue. With the change to the config file, are you now getting just one valid IP listed when you restart the service? Can you run the same job, but use the SIS service itself as the target? That probably won't work, since the RSAT tools probably aren't installed on the machine running the SIS service, but that won't matter. I'm interested in seeing if the job runs at all and reports back. Link to comment Share on other sites More sharing options...
Graham Posted March 26 Share Posted March 26 @Ben MaddamsFor the log you posted at 16:20 yesterday, is that all there is? I would expect to see some further lines after the the last one "2024-03-25 16:13:52Z Logging prologue ...." Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 26 Author Share Posted March 26 Hi @Graham This is the entireity of the debug log from yesterday: Standard -------- 2024-03-25 16:13:52Z Package filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\fab285de-e6b1-448c-8d3b-1815900e0851\d8e1c75bff1f347982e2f9b9bfdb5f4256d6b4e1.pkg 2024-03-25 16:13:52Z Operation: Update Full ---- 2024-03-25 16:13:52Z Log filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\fab285de-e6b1-448c-8d3b-1815900e0851\Processing.log 2024-03-25 16:13:52Z Local computer name: KPPADDC01 2024-03-25 16:13:52Z Package filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\fab285de-e6b1-448c-8d3b-1815900e0851\d8e1c75bff1f347982e2f9b9bfdb5f4256d6b4e1.pkg 2024-03-25 16:13:52Z Operation: Update 2024-03-25 16:13:52Z XML result filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\fab285de-e6b1-448c-8d3b-1815900e0851\Result.xml 2024-03-25 16:13:52Z Timeout: 60 2024-03-25 16:13:52Z Encoded parameters: okpfR9fnZEwMovC0_-G_42TYE2Mo5b75u0qQUTTgsa6mx5GSj7HFkit8--pAYT5phA0eaL4rLSF7-3SCmrveB88s8xKb5-G-lMfS_T6C3w1eplsxBJGt19jIrFbDTjXNpAAgc5LhHQgq_1zJCX7oVVzNf5ecVrymJIIQZpT1wX79RVrlNAnnKZjP8BgmhyguX9wX9upG6L4MOxv31xBMIqAvUm8z1kgnUrTGgjY7tZRkAoNXgNwW_zuqbSKnL0Wp16nUpzw4ZXKrss_SQxXS_IfKnimajbRXCMtfbNDAwXUnRWi9nC1YFC1UZYbvdN0ASpIfiW0sjZx5bqqnUUm2doIkJ4bB9BcuT_zH9VvPjCkh1PRjehM10RUEQYNIRffr3WSODLDOU-KwCC2iqQx5y1Yg7ZLbruqlfpK1b9KXRJLqxD7BQRJjZntrHEOCDiEnQns9ITOxYh32EfGfrpjXZLIo4SvqIBj8T6GbbshVMxOBctY1Q493jyh-foSPSQ9xHWFVxV578uulIpMQXHmJRIchbjq-lFquT6tK6u5tgtCST3re4MB7WghUOcoucI-gJexiqyYeQ8AtcnG94sW84ykqlaGfWGaxdWjJvul5G_hnQ-rnJRBi-FX8GkyB-j9vOd_29K5Hg0XVtY1VtB3CQlsFcbODgGY2H3n2QMdy4-bF6_b0yxmocPb6DihsN5u0BvM6TMgJ4cTetNd0U02o1a6BD9x064qyjnDLsu9LC7fnUDaaJeX5NzSImMn-8KGlYZB-Ac2wN-HoYp_jUj6hNX5o2Acjl-yg64eLlP57-kKp_25ZZiBLIYVTldMDEAqM2AIT7kie5cmqXHSUwM5B0ZooTmO2XPXw5WAoW_yxWQOJt9acITToWAAxDM1w8by2F-iGRE2UvcVMgnX1nspUElF3N6YjsyMXUV1s9nPoNJhAgGNUS5RAmnQr7-q9jPzf25gXyAUIkjKn4MHkZpcrT_5GSwuN0MfHDXZsTSIgipbeUIXG1qvOZ5e0Ep_GlYgCaVHA2LHgRrG1ZmFjfVVFT6-Bp2KeZ6ORCG1VU2QPgtpzX5sXzK4lgvXbJ21rexvfOJanJuWWpfs5Y3zu58rYP94-cAWuuWIJlexsWkqetFV2bTXfFCK5vzsC4roChwqanG9izb2YcCrHnD9f2Xa4bnhZePBKj9oIWY5HdUb95N1wK0ZuxLPDo8qQDdUDMD4EApc8r-E1elvCb_89hrdbEF_mDIvS0jINpH65Ipf8XZndcgx60zuwjtOI_iAsTI959IJvaXF7NL2GsxcnbQJ_BrTWEx7zNBIzld0MsIpcTZvBYd50Ys8FYxewt0PSKjN5uRnec3nI5ZG4RiHKDyR3UDwN4yEV80UijrCE4YWS9DNL3GkngSJnt3yB7o1ndD_Qa7Cr-oM1zKrm4xOtA45UsSE9ZdlTSEzcWTlkdbzimFgg3Fcz-M1idK23S5vBi_AY2AWZiA8ZKC3zBwPKBVwxQ6DGxclofxFdlLFextqU7bin5W12X7psgQzVKRRdbP3RMH0qEvtSt9wKKq0bCmeyf1Y0sjfJX_nVlRnCBStm9q-HOtlkU1iLiaq5Ot8GR7gN8zsqXzIb2zpV0Yq5MSpxcx-baxwf9gZ9rrf7VUGGM6e5L8Rq1AX90hKy_4LIxT7V-s3szpAQpmm51CALe1W4uwHDVmubzyXnyul8LUOeJ-ix4SnESYwtoJcyfvHCnTfDTOrdNfvYhTJLnwM9c7iu76s3WiGcdYdEv3UlwlZS2vtrrxPPIwf61QmjApD_ds6rgmM3-dfN10GZfTgSsqLanBZkgLhL5cujwrunP73co53wgULx5XQNXvOiA370Ou_wiHgDAddRi9PH5sIeQeJPrG4wiEzhUjIw_rAxAxh0Se9OnSOWiuTC01VtpCtkXBqHDpvUEHnW2LWjzmh10v3JdGXdXYq91BtuKFsw1OmjjZJaeZjlQx-mteTXEDcZuDZQJ_pNqa13nZ_YCVDnss10ZgDOQrLsAc5swmSZ6VZWdt1BgJmZYbyAIaUOjeZPMEd2EXMiUR1E4x0-I2O449LRzr5LR9T5r4c2vtpHuGPvKTBBEWQGZilXNZGVV4ViIcV4oAbfBuHUG9hb-I0_zJ3jGhJk7GP_MgpkgxvI1qaXf6R0YimdAGnatGqofFp9wNWOYtcdDSa6VuQ2kgGbI1erjY5dQkGQ8gJKfDMYwsJvtr82G92X9XufLQWthVkIZBaebqfa94HjuCgPz3aM-TfKsRD87UxXcQG52SuWs6RBdQ7FaJZ4oP-W6jnahTB0g7G5A-8GsPRKPogQcGR83afVPfR7hk2c74ckCC6aJ4rp967xIrX1DxCzALBzf6m4bb-1YlXrSweMaXr8O1C9GLF4vdB6DmTl8iYfy_EDRZ98QLc9Svogf4MkuDnFWhZBCmKuS_1tQQXJyxniX0R9ijJEw2wdgdn-SoOgIMfG7DiwW4jcRzala83kxws17rYO7rzT5wovoZwnQMTXfNTtI2Fn_YrW499Ph7t2eFpjOPPCUk-EW9e0aE3rsPxSpVqO4U15nTPgLoxdTk81Y6dMo-Y9KvxTDr4QenySPG9sucT2d2HGDW2jbTn1LSAysRyG3hI_OQGNu-dKSGRcnzCVryvGWf5T4_8Fa-4OqMra5zFFgXlnpI7r-ZN8n_qL10hyk2ffSCv8ht-2RAeSz88Qlbljeoh7H5iqVl0HOo4ZaWSkLNxN52_6KTMbQQ92g0JX7T0m60YZylY_P7dmUgQb5NaSUCAzFCTwr9iiBtZQO76578UGTk2XWlOWRfUEMtCaTn5WnljA7TLgv5YEwZCjJW83W7bIzusexEr2YcS9tkjRudGn1pQYqeeLo_ZaaJK6lQj-OuFXxkJMBgZEumCoAz--6CM6wkih9qiTv976CKlf0j32q4CF-jViHR0 2024-03-25 16:13:52Z Encoded credentials: RMFrQFMVdXvfl5MRvBNLUrH8QwNHF3CeioK1TGCfUO-TsWEwS2TMFuHY3OOAs3M7Mgq8vdFJC199A7CuUacSwbVVTFdj1yJ7nuuxlW9NEKh6e-CEgvTD8lwM1--RTBK9eqfR0EXJs8Z9ynpPKrzZzGy-907QbBA_dhZeSJVkV-QTkBBT20s3-M_RyL1Lp0Xzlc1EKfGipx3eEMH2yBUJ-j3EbBiEGQywTfbkNMpJdMWWxsKwpwVE 2024-03-25 16:13:52Z Callback context: zEmgs7Gp31vYr23mB4kYjIXvYis_uEMG51ke4_KbXAx8MWKJORKBIh9faqQ8-6QZ9gAStYQpeveDemPQAVNc43aDJVxmZJUMiGF67RmJEVwyMehFccOQ-V4eJPlUhKy_naUKnkVjgk2uduVcVzpxfnOD1FGxMSkB9l8CoU9Y06Y1lwi-AvjTLarHrFhtuRwsZMpRxZMkl5C37-9Y91pw3BOB6KIigWNAUP4n8_opSVb-BU2h-n-2F89F3BN0m6vsY9H_wJZG-bJPFeMK8wkVb4v3vRH8mgq3YH-2rgr_r_YLOs8T1zYtiQRcTLIbGNtCR6zMJ6IFPFtladytjtlRNsD5f-FRyb0iXy32db5d4jT9 2024-03-25 16:13:52Z Logging prologue: Q29ubmVjdGlvbiBwcm90b2NvbDogV2luUk0= 2024-03-25 16:13:52Z Log line prefix: P 2024-03-25 16:13:52Z Connection protocol: WinRM Link to comment Share on other sites More sharing options...
Graham Posted March 26 Share Posted March 26 @Ben Maddams Thanks for that. It rules out one thing for me. This still appears to be a comms issue. Can I ask that you run the job again (just so we know where to look in the logs) and then, on the machine running the SIS service, look in C:\ProgramData\Hornbill\Site Integration Server\log\EspSisService.log There should be some entries in there tying up with the new job run, and that will hopefully give us a better idea about what's going on. The first entry will be Processing job: <your job number in here>, type=package Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 26 Author Share Posted March 26 @Graham As requested 2024-03-26 13:52:51Z [INFO]:[GENERAL]:[25208] Processing job: 26, type=package 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Executing package job: 26 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Executer filename: C:\Program Files\Hornbill\Site Integration Server\exec\win\x86\EspSisExec.exe 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Package filename: C:\ProgramData\Hornbill\Site Integration Server\packages\d8e1c75bff1f347982e2f9b9bfdb5f4256d6b4e1.pkg 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Target: KPPADDC01 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Protocol: WinRM 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Package: Active Directory User Management 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Operation: Update 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Callback context: zEmgs7Gp31vYr23mB4kYjIXvYis_uEMG51ke4_KbXAx8MWKJORKBIh9faqQ8-6QZ9gAStYQpeveDemPQAVNc43aDJVxmYZUMiGF67RmJEVwyMehFccOQ-V4eJPlUhIa_naUKnkVjgk2uduVcVzpxfnOD1FGxMSkB9l8CoU9Y06Y1lwi-AvjTLarHrFhtuRwsZMpRxZMkl5C37-9Y91pw3BOB6KIigWNAUP4n8_opSVb-BU2h-n-2F89F3BN0m6vsY9H_wJZG-bJPFeMK8wkVb4v3vRH8mgq3YH-2rgr_r_YLMccT0TYtiARYTLQbGNtCR6zMJ6IFPFtladytjtlRNsD5f-FRyb0iXy32db5d4jT9 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Timeout: 60 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Encoded parameters: okpfR9fnZEwMovC0_-G_42TYE2Mo5b75u0qQUTTgsa6mx5GSj7HFkit8--pAYT5phA0eaL4rLSF7-3SCmrveB88s8xKb5-G-lMfS_T6C3w1eplsxBJGt19jIrFbDTjXNpAAgc5LhHQgq_1zJCX7oVVzNf5ecVrymJIIQZpT1wX79RVrlNAnnKZjP8BgmhyguX9wX9upG6L4MOxv31xBMIqAvUm8z1kgnUrTGgjY7tZRkAoNXgNwW_zuqbSKnL0Wp16nUpzw4ZXKrss_SQxXS_IfKnimajbRXCMtfbNDAwXUnRWi9nC1YFC1UZYbvdN0ASpIfiW0sjZx5bqqnUUm2doIkJ4bB9BcuT_zH9VvPjCkh1PRjehM10RUEQYNIRffr3WSODLDOU-KwCC2iqQx5y1Yg7ZLbruqlfpK1b9KXRJLqxD7BQRJjZntrHEOCDiEnQns9ITOxYh32EfGfrpjXZLIo4SvqIBj8T6GbbshVMxOBctY1Q493jyh-foSPSQ9xHWFVxV578uulIpMQXHmJRIchbjq-lFquT6tK6u5tgtCST3re4MB7WghUOcoucI-gJexiqyYeQ8AtcnG94sW84ykqlaGfWGaxdWjJvul5G_hnQ-rnJRBi-FX8GkyB-j9vOd_29K5Hg0XVtY1VtB3CQlsFcbODgGY2H3n2QMdy4-bF6_b0yxmocPb6DihsN5u0BvM6TMgJ4cTetNd0U02o1a6BD9x064qyjnDLsu9LC7fnUDaaJeX5NzSImMn-8KGlYZB-Ac2wN-HoYp_jUj6hNX5o2Acjl-yg64eLlP57-kKp_25ZZiBLIYVTldMDEAqM2AIT7kie5cmqXHSUwM5B0ZooTmO2XPXw5WAoW_yxWQOJt9acITToWAAxDM1w8by2F-iGRE2UvcVMgnX1nspUElF3N6YjsyMXUV1s9nPoNJhAgGNUS5RAmnQr7-q9jPzf25gXyAUIkjKn4MHkZpcrT_5GSwuN0MfHDXZsTSIgipbeUIXG1qvOZ5e0Ep_GlYgCaVHA2LHgRrG1ZmFjfVVFT6-Bp2KeZ6ORCG1VU2QPgtpzX5sXzK4lgvXbJ21rexvfOJanJuWWpfs5Y3zu58rYP94-cAWuuWIJlexsWkqetFV2bTXfFCK5vzsC4roChwqanG9izb2YcCrHnD9f2Xa4bnhZePBKj9oIWY5HdUb95N1wK0ZuxLPDo8qQDdUDMD4EApc8r-E1elvCb_89hrdbEF_mDIvS0jINpH65Ipf8XZndcgx60zuwjtOI_iAsTI959IJvaXF7NL2GsxcnbQJ_BrTWEx7zNBIzld0MsIpcTZvBYd50Ys8FYxewt0PSKjN5uRnec3nI5ZG4RiHKDyR3UDwN4yEV80UijrCE4YWS9DNL3GkngSJnt3yB7o1ndD_Qa7Cr-oM1zKrm4xOtA45UsSE9ZdlTSEzcWTlkdbzimFgg3Fcz-M1idK23S5vBi_AY2AWZiA8ZKC3zBwPKBVwxQ6DGxclofxFdlLFextqU7bin5W12X7psgQzVKRRdbP3RMH0qEvtSt9wKKq0bCmeyf1Y0sjfJX_nVlRnCBStm9q-HOtlkU1iLiaq5Ot8GR7gN8zsqXzIb2zpV0Yq5MSpxcx-baxwf9gZ9rrf7VUGGM6e5L8Rq1AX90hKy_4LIxT7V-s3szpAQpmm51CALe1W4uwHDVmubzyXnyul8LUOeJ-ix4SnESYwtoJcyfvHCnTfDTOrdNfvYhTJLnwM9c7iu76s3WiGcdYdEv3UlwlZS2vtrrxPPIwf61QmjApD_ds6rgmM3-dfN10GZfTgSsqLanBZkgLhL5cujwrunP73co53wgULx5XQNXvOiA370Ou_wiHgDAddRi9PH5sIeQeJPrG4wiEzhUjIw_rAxAxh0Se9OnSOWiuTC01VtpCtkXBqHDpvUEHnW2LWjzmh10v3JdGXdXYq91BtuKFsw1OmjjZJaeZjlQx-mteTXEDcZuDZQJ_pNqa13nZ_YCVDnss10ZgDOQrLsAc5swmSZ6VZWdt1BgJmZYbyAIaUOjeZPMEd2EXMiUR1E4x0-I2O449LRzr5LR9T5r4c2vtpHuGPvKTBBEWQGZilXNZGVV4ViIcV4oAbfBuHUG9hb-I0_zJ3jGhJk7GP_MgpkgxvI1qaXf6R0YimdAGnatGqofFp9wNWOYtcdDSa6VuQ2kgGbI1erjY5dQkGQ8gJKfDMYwsJvtr82G92X9XufLQWthVkIZBaebqfa94HjuCgPz3aM-TfKsRD87UxXcQG52SuWs6RBdQ7FaJZ4oP-W6jnahTB0g7G5A-8GsPRKPogQcGR83afVPfR7hk2c74ckCC6aJ4rp967xIrX1DxCzALBzf6m4bb-1YlXrSweMaXr8O1C9GLF4vdB6DmTl8iYfy_EDRZ98QLc9Svogf4MkuDnFWhZBCmKuS_1tQQXJyxniX0R9ijJEw2wdgdn-SoOgIMfG7DiwW4jcRzala83kxws17rYO7rzT5wovoZwnQMTXfNTtI2Fn_YrW499Ph7t2eFpjOPPCUk-EW9e0aE3rsPxSpVqO4U15nTPgLoxdTk81Y6dMo-Y9KvxTDr4QenySPG9sucT2d2HGDW2jbTn1LSAysRyG3hI_OQGNu-dKSGRcnzCVryvGWf5T4_8Fa-4OqMra5zFFgXlnpI7r-ZN8n_qL10hyk2ffSCv8ht-2RAeSz88Qlbljeoh7H5iqVl0HOo4ZaWSkLNxN52_6KTMbQQ92g0JX7T0m60YZylY_P7dmUgQb5NaSUCAzFCTwr9iiBtZQO76578UGTk2XWlOWRfUEMtCaTn5WnljA7TLgv5YEwZCjJW83W7bIzusexEr2YcS9tkjRudGn1pQYqeeLo_ZaaJK6lQj-OuFXxkJMBgZEumCoAz--6CM6wkih9qiTv976CKlf0j32q4CF-jViHR0 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Encoded credentials: RMFrQFMVdXvfl5MRvBNLUrH8QwNHF3CeioK1TGCfUO-TsWEwS2TMFuHY3OOAs3M7Mgq8vdFJC199A7CuUacSwbVVTFdj1yJ7nuuxlW9NEKh6e-CEgvTD8lwM1--RTBK9eqfR0EXJs8Z9ynpPKrzZzGy-907QbBA_dhZeSJVkV-QTkBBT20s3-M_RyL1Lp0Xzlc1EKfGipx3eEMH2yBUJ-j3EbBiEGQywTfbkNMpJdMWWxsKwpwVE 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Logging prologue: Q29ubmVjdGlvbiBwcm90b2NvbDogV2luUk0= 2024-03-26 13:52:52Z [INFO]:[GENERAL]:[28912] Impersonating XXXXXXX against XXXXXXXXX. 2024-03-26 13:52:53Z [INFO]:[GENERAL]:[28912] Running command line: "C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\3f37b055-6724-4ccd-9c25-8ede503c2e44\EspSisExec.exe" -target "KPPADDC01" -mode package -packageFilename "C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\3f37b055-6724-4ccd-9c25-8ede503c2e44\d8e1c75bff1f347982e2f9b9bfdb5f4256d6b4e1.pkg" -xmlResultFilename "C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\3f37b055-6724-4ccd-9c25-8ede503c2e44\Result.xml" -operation "Update" -callbackContext "zEmgs7Gp31vYr23mB4kYjIXvYis_uEMG51ke4_KbXAx8MWKJORKBIh9faqQ8-6QZ9gAStYQpeveDemPQAVNc43aDJVxmYZUMiGF67RmJEVwyMehFccOQ-V4eJPlUhIa_naUKnkVjgk2uduVcVzpxfnOD1FGxMSkB9l8CoU9Y06Y1lwi-AvjTLarHrFhtuRwsZMpRxZMkl5C37-9Y91pw3BOB6KIigWNAUP4n8_opSVb-BU2h-n-2F89F3BN0m6vsY9H_wJZG-bJPFeMK8wkVb4v3vRH8mgq3YH-2rgr_r_YLMccT0TYtiARYTLQbGNtCR6zMJ6IFPFtladytjtlRNsD5f-FRyb0iXy32db5d4jT9" -timeout 60 -encodedParameters "okpfR9fnZEwMovC0_-G_42TYE2Mo5b75u0qQUTTgsa6mx5GSj7HFkit8--pAYT5phA0eaL4rLSF7-3SCmrveB88s8xKb5-G-lMfS_T6C3w1eplsxBJGt19jIrFbDTjXNpAAgc5LhHQgq_1zJCX7oVVzNf5ecVrymJIIQZpT1wX79RVrlNAnnKZjP8BgmhyguX9wX9upG6L4MOxv31xBMIqAvUm8z1kgnUrTGgjY7tZRkAoNXgNwW_zuqbSKnL0Wp16nUpzw4ZXKrss_SQxXS_IfKnimajbRXCMtfbNDAwXUnRWi9nC1YFC1UZYbvdN0ASpIfiW0sjZx5bqqnUUm2doIkJ4bB9BcuT_zH9VvPjCkh1PRjehM10RUEQYNIRffr3WSODLDOU-KwCC2iqQx5y1Yg7ZLbruqlfpK1b9KXRJLqxD7BQRJjZntrHEOCDiEnQns9ITOxYh32EfGfrpjXZLIo4SvqIBj8T6GbbshVMxOBctY1Q493jyh-foSPSQ9xHWFVxV578uulIpMQXHmJRIchbjq-lFquT6tK6u5tgtCST3re4MB7WghUOcoucI-gJexiqyYeQ8AtcnG94sW84ykqlaGfWGaxdWjJvul5G_hnQ-rnJRBi-FX8GkyB-j9vOd_29K5Hg0XVtY1VtB3CQlsFcbODgGY2H3n2QMdy4-bF6_b0yxmocPb6DihsN5u0BvM6TMgJ4cTetNd0U02o1a6BD9x064qyjnDLsu9LC7fnUDaaJeX5NzSImMn-8KGlYZB-Ac2wN-HoYp_jUj6hNX5o2Acjl-yg64eLlP57-kKp_25ZZiBLIYVTldMDEAqM2AIT7kie5cmqXHSUwM5B0ZooTmO2XPXw5WAoW_yxWQOJt9acITToWAAxDM1w8by2F-iGRE2UvcVMgnX1nspUElF3N6YjsyMXUV1s9nPoNJhAgGNUS5RAmnQr7-q9jPzf25gXyAUIkjKn4MHkZpcrT_5GSwuN0MfHDXZsTSIgipbeUIXG1qvOZ5e0Ep_GlYgCaVHA2LHgRrG1ZmFjfVVFT6-Bp2KeZ6ORCG1VU2QPgtpzX5sXzK4lgvXbJ21rexvfOJanJuWWpfs5Y3zu58rYP94-cAWuuWIJlexsWkqetFV2bTXfFCK5vzsC4roChwqanG9izb2YcCrHnD9f2Xa4bnhZePBKj9oIWY5HdUb95N1wK0ZuxLPDo8qQDdUDMD4EApc8r-E1elvCb_89hrdbEF_mDIvS0jINpH65Ipf8XZndcgx60zuwjtOI_iAsTI959IJvaXF7NL2GsxcnbQJ_BrTWEx7zNBIzld0MsIpcTZvBYd50Ys8FYxewt0PSKjN5uRnec3nI5ZG4RiHKDyR3UDwN4yEV80UijrCE4YWS9DNL3GkngSJnt3yB7o1ndD_Qa7Cr-oM1zKrm4xOtA45UsSE9ZdlTSEzcWTlkdbzimFgg3Fcz-M1idK23S5vBi_AY2AWZiA8ZKC3zBwPKBVwxQ6DGxclofxFdlLFextqU7bin5W12X7psgQzVKRRdbP3RMH0qEvtSt9wKKq0bCmeyf1Y0sjfJX_nVlRnCBStm9q-HOtlkU1iLiaq5Ot8GR7gN8zsqXzIb2zpV0Yq5MSpxcx-baxwf9gZ9rrf7VUGGM6e5L8Rq1AX90hKy_4LIxT7V-s3szpAQpmm51CALe1W4uwHDVmubzyXnyul8LUOeJ-ix4SnESYwtoJcyfvHCnTfDTOrdNfvYhTJLnwM9c7iu76s3WiGcdYdEv3UlwlZS2vtrrxPPIwf61QmjApD_ds6rgmM3-dfN10GZfTgSsqLanBZkgLhL5cujwrunP73co53wgULx5XQNXvOiA370Ou_wiHgDAddRi9PH5sIeQeJPrG4wiEzhUjIw_rAxAxh0Se9OnSOWiuTC01VtpCtkXBqHDpvUEHnW2LWjzmh10v3JdGXdXYq91BtuKFsw1OmjjZJaeZjlQx-mteTXEDcZuDZQJ_pNqa13nZ_YCVDnss10ZgDOQrLsAc5swmSZ6VZWdt1BgJmZYbyAIaUOjeZPMEd2EXMiUR1E4x0-I2O449LRzr5LR9T5r4c2vtpHuGPvKTBBEWQGZilXNZGVV4ViIcV4oAbfBuHUG9hb-I0_zJ3jGhJk7GP_MgpkgxvI1qaXf6R0YimdAGnatGqofFp9wNWOYtcdDSa6VuQ2kgGbI1erjY5dQkGQ8gJKfDMYwsJvtr82G92X9XufLQWthVkIZBaebqfa94HjuCgPz3aM-TfKsRD87UxXcQG52SuWs6RBdQ7FaJZ4oP-W6jnahTB0g7G5A-8GsPRKPogQcGR83afVPfR7hk2c74ckCC6aJ4rp967xIrX1DxCzALBzf6m4bb-1YlXrSweMaXr8O1C9GLF4vdB6DmTl8iYfy_EDRZ98QLc9Svogf4MkuDnFWhZBCmKuS_1tQQXJyxniX0R9ijJEw2wdgdn-SoOgIMfG7DiwW4jcRzala83kxws17rYO7rzT5wovoZwnQMTXfNTtI2Fn_YrW499Ph7t2eFpjOPPCUk-EW9e0aE3rsPxSpVqO4U15nTPgLoxdTk81Y6dMo-Y9KvxTDr4QenySPG9sucT2d2HGDW2jbTn1LSAysRyG3hI_OQGNu-dKSGRcnzCVryvGWf5T4_8Fa-4OqMra5zFFgXlnpI7r-ZN8n_qL10hyk2ffSCv8ht-2RAeSz88Qlbljeoh7H5iqVl0HOo4ZaWSkLNxN52_6KTMbQQ92g0JX7T0m60YZylY_P7dmUgQb5NaSUCAzFCTwr9iiBtZQO76578UGTk2XWlOWRfUEMtCaTn5WnljA7TLgv5YEwZCjJW83W7bIzusexEr2YcS9tkjRudGn1pQYqeeLo_ZaaJK6lQj-OuFXxkJMBgZEumCoAz--6CM6wkih9qiTv976CKlf0j32q4CF-jViHR0" -encodedCredentials "RMFrQFMVdXvfl5MRvBNLUrH8QwNHF3CeioK1TGCfUO-TsWEwS2TMFuHY3OOAs3M7Mgq8vdFJC199A7CuUacSwbVVTFdj1yJ7nuuxlW9NEKh6e-CEgvTD8lwM1--RTBK9eqfR0EXJs8Z9ynpPKrzZzGy-907QbBA_dhZeSJVkV-QTkBBT20s3-M_RyL1Lp0Xzlc1EKfGipx3eEMH2yBUJ-j3EbBiEGQywTfbkNMpJdMWWxsKwpwVE" -loggingPrologue "Q29ubmVjdGlvbiBwcm90b2NvbDogV2luUk0=" -logLinePrefix "P" 2024-03-26 13:53:04Z [INFO]:[SYSTEM]:[28964] Checking availability of new versions from https://files.hornbill.com/sis/live/catalog.xml 2024-03-26 13:53:07Z [INFO]:[SYSTEM]:[28964] Read catalog, 892 bytes 2024-03-26 13:53:07Z [INFO]:[SYSTEM]:[28964] Catalog loaded successfully 2024-03-26 13:53:24Z [ERROR]:[GENERAL]:[28912] The process failed to run. The process was started, but was terminated. No heartbeat has been received. 2024-03-26 13:53:24Z [INFO]:[GENERAL]:[28912] XML Result document: 2024-03-26 13:53:24Z [INFO]:[GENERAL]:[28912] Result: NoResponse 2024-03-26 13:53:24Z [INFO]:[GENERAL]:[28912] Setting job 26 status to awol 2024-03-26 13:54:13Z [INFO]:[SYSTEM]:[28964] Checking availability of new versions from https://files.hornbill.com/sis/live/catalog.xml 2024-03-26 13:54:13Z [INFO]:[SYSTEM]:[28964] Read catalog, 892 bytes 2024-03-26 13:54:13Z [INFO]:[SYSTEM]:[28964] Catalog loaded successfully Link to comment Share on other sites More sharing options...
Graham Posted March 26 Share Posted March 26 @Ben Maddams This is proving to be a bit of a puzzle! Can you try two things for me, please 1) Run the job with a target of the machine running the SIS service itself 2) Run the job targettting the DC, but without setting the "RunAs" credentials Hopefully the results from those will shed some light on what's going on. One other thought - is there any anti-virus software on the DC that could be seeing a new executable running and terminating it? Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 26 Author Share Posted March 26 @Graham The first run seemed to be more succesful, the second (no Run-As) gave the same "No Heartbeat" message. This is the Debug Log from run one. Standard -------- 2024-03-26 16:12:49Z Package filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\05e41e62-5982-4185-b7a9-e73f5f66b87c\d8e1c75bff1f347982e2f9b9bfdb5f4256d6b4e1.pkg 2024-03-26 16:12:49Z Operation: Update 2024-03-26 16:12:49Z Analysing input parameters 2024-03-26 16:12:49Z Parameter: Name: UserIdentity Value:XXXX 2024-03-26 16:12:49Z Parameter: Name: GivenName Value: 2024-03-26 16:12:49Z Parameter: Name: Initials Value: 2024-03-26 16:12:49Z Parameter: Name: Surname Value: 2024-03-26 16:12:49Z Parameter: Name: City Value: 2024-03-26 16:12:49Z Parameter: Name: Company Value: 2024-03-26 16:12:49Z Parameter: Name: CountryCode Value: 2024-03-26 16:12:49Z Parameter: Name: Department Value: 2024-03-26 16:12:49Z Parameter: Name: Description Value: 2024-03-26 16:12:49Z Parameter: Name: DisplayName Value: 2024-03-26 16:12:49Z Parameter: Name: EmailAddress Value: 2024-03-26 16:12:49Z Parameter: Name: EmployeeID Value: 2024-03-26 16:12:49Z Parameter: Name: Manager Value: 2024-03-26 16:12:49Z Parameter: Name: OfficeName Value: XXXX 2024-03-26 16:12:49Z Parameter: Name: Phone Value: 2024-03-26 16:12:49Z Parameter: Name: PostalCode Value: 2024-03-26 16:12:49Z Parameter: Name: ProfilePath Value: 2024-03-26 16:12:49Z Parameter: Name: ScriptPath Value: 2024-03-26 16:12:49Z Parameter: Name: State Value: 2024-03-26 16:12:49Z Parameter: Name: StreetAddress Value: 2024-03-26 16:12:49Z Parameter: Name: Title Value: 2024-03-26 16:12:49Z Parameter: Name: MiddleName Value: 2024-03-26 16:12:49Z Parameter: Name: Server Value: 2024-03-26 16:12:49Z Parameter: Name: AccountExpires Value: 2024-03-26 16:12:49Z Parameter: Name: ProxyAddresses Value: 2024-03-26 16:12:49Z Parameter: Name: AdditionalAttributes Value: 2024-03-26 16:12:57Z Target platform: win3264 2024-03-26 16:12:57Z Command Type: ps1 2024-03-26 16:12:57Z Timeout: 60 2024-03-26 16:12:57Z Using executable C:\WINDOWS\system32/WindowsPowerShell\v1.0\PowerShell.exe 2024-03-26 16:12:57Z Plain text arguments: .\"ADUserUpdate.ps1" -UserIdentity "XXXXX" 2024-03-26 16:12:57Z Base64 arguments: LgBcACIAQQBEAFUAcwBlAHIAVQBwAGQAYQB0AGUALgBwAHMAMQAiACAAIAAtAFUAcwBlAHIASQBkAGUAbgB0AGkAdAB5ACAAIgBiAG0AYQA3ADAAawBnACIAIAAgACAAIAAgACAAIAAgACAAIAANAAoACQAJAAkACQAgACAAIAAtAE8AZgBmAGkAYwBlAE4AYQBtAGUADQAKAAkACQAJAAkAIgBIAEwAQQBBACIAIAAgACAADQAKAAkACQAJAAkAIAAgACAAIAAgACAADQAKAAkACQAJAAkA 2024-03-26 16:13:13Z Processing result: Exit Success Full ---- 2024-03-26 16:12:49Z Log filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\05e41e62-5982-4185-b7a9-e73f5f66b87c\Processing.log 2024-03-26 16:12:49Z Local computer name: KPPADMIN02 2024-03-26 16:12:49Z Package filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\05e41e62-5982-4185-b7a9-e73f5f66b87c\d8e1c75bff1f347982e2f9b9bfdb5f4256d6b4e1.pkg 2024-03-26 16:12:49Z Operation: Update 2024-03-26 16:12:49Z XML result filename: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\05e41e62-5982-4185-b7a9-e73f5f66b87c\Result.xml 2024-03-26 16:12:49Z Timeout: 60 2024-03-26 16:12:49Z Encoded parameters: okpfR9fnZEwMovC0_-G_42TYE2Mo5b75u0qQUTTgsa6mx5GSj7HFkit8--pAYT5phA0eaL4rLSF7-3SCmrveB88s8xKb5-G-lMfS_T6C3w1eplsxBJGt19jIrFbDTjXNpAAgc5LhHQgq_1zJCX7oVVzNf5ecVrymJIIQZpT1wX79RVrlNAnnKZjP8BgmhyguX9wX9upG6L4MOxv31xBMIqAvUm8z1kgnUrTGgjY7tZRkAoNXgNwW_zuqbSKnL0Wp16nUpzw4ZXKrss_SQxXS_IfKnimajbRXCMtfbNDAwXUnRWi9nC1YFC1UZYbvdN0ASpIfiW0sjZx5bqqnUUm2doIkJ4bB9BcuT_zH9VvPjCkh1PRjehM10RUEQYNIRffr3WSODLDOU-KwCC2iqQx5y1Yg7ZLbruqlfpK1b9KXRJLqxD7BQRJjZntrHEOCDiEnQns9ITOxYh32EfGfrpjXZLIo4SvqIBj8T6GbbshVMxOBctY1Q493jyh-foSPSQ9xHWFVxV578uulIpMQXHmJRIchbjq-lFquT6tK6u5tgtCST3re4MB7WghUOcoucI-gJexiqyYeQ8AtcnG94sW84ykqlaGfWGaxdWjJvul5G_hnQ-rnJRBi-FX8GkyB-j9vOd_29K5Hg0XVtY1VtB3CQlsFcbODgGY2H3n2QMdy4-bF6_b0yxmocPb6DihsN5u0BvM6TMgJ4cTetNd0U02o1a6BD9x064qyjnDLsu9LC7fnUDaaJeX5NzSImMn-8KGlYZB-Ac2wN-HoYp_jUj6hNX5o2Acjl-yg64eLlP57-kKp_25ZZiBLIYVTldMDEAqM2AIT7kie5cmqXHSUwM5B0ZooTmO2XPXw5WAoW_yxWQOJt9acITToWAAxDM1w8by2F-iGRE2UvcVMgnX1nspUElF3N6YjsyMXUV1s9nPoNJhAgGNUS5RAmnQr7-q9jPzf25gXyAUIkjKn4MHkZpcrT_5GSwuN0MfHDXZsTSIgipbeUIXG1qvOZ5e0Ep_GlYgCaVHA2LHgRrG1ZmFjfVVFT6-Bp2KeZ6ORCG1VU2QPgtpzX5sXzK4lgvXbJ21rexvfOJanJuWWpfs5Y3zu58rYP94-cAWuuWIJlexsWkqetFV2bTXfFCK5vzsC4roChwqanG9izb2YcCrHnD9f2Xa4bnhZePBKj9oIWY5HdUb95N1wK0ZuxLPDo8qQDdUDMD4EApc8r-E1elvCb_89hrdbEF_mDIvS0jINpH65Ipf8XZndcgx60zuwjtOI_iAsTI959IJvaXF7NL2GsxcnbQJ_BrTWEx7zNBIzld0MsIpcTZvBYd50Ys8FYxewt0PSKjN5uRnec3nI5ZG4RiHKDyR3UDwN4yEV80UijrCE4YWS9DNL3GkngSJnt3yB7o1ndD_Qa7Cr-oM1zKrm4xOtA45UsSE9ZdlTSEzcWTlkdbzimFgg3Fcz-M1idK23S5vBi_AY2AWZiA8ZKC3zBwPKBVwxQ6DGxclofxFdlLFextqU7bin5W12X7psgQzVKRRdbP3RMH0qEvtSt9wKKq0bCmeyf1Y0sjfJX_nVlRnCBStm9q-HOtlkU1iLiaq5Ot8GR7gN8zsqXzIb2zpV0Yq5MSpxcx-baxwf9gZ9rrf7VUGGM6e5L8Rq1AX90hKy_4LIxT7V-s3szpAQpmm51CALe1W4uwHDVmubzyXnyul8LUOeJ-ix4SnESYwtoJcyfvHCnTfDTOrdNfvYhTJLnwM9c7iu76s3WiGcdYdEv3UlwlZS2vtrrxPPIwf61QmjApD_ds6rgmM3-dfN10GZfTgSsqLanBZkgLhL5cujwrunP73co53wgULx5XQNXvOiA370Ou_wiHgDAddRi9PH5sIeQeJPrG4wiEzhUjIw_rAxAxh0Se9OnSOWiuTC01VtpCtkXBqHDpvUEHnW2LWjzmh10v3JdGXdXYq91BtuKFsw1OmjjZJaeZjlQx-mteTXEDcZuDZQJ_pNqa13nZ_YCVDnss10ZgDOQrLsAc5swmSZ6VZWdt1BgJmZYbyAIaUOjeZPMEd2EXMiUR1E4x0-I2O449LRzr5LR9T5r4c2vtpHuGPvKTBBEWQGZilXNZGVV4ViIcV4oAbfBuHUG9hb-I0_zJ3jGhJk7GP_MgpkgxvI1qaXf6R0YimdAGnatGqofFp9wNWOYtcdDSa6VuQ2kgGbI1erjY5dQkGQ8gJKfDMYwsJvtr82G92X9XufLQWthVkIZBaebqfa94HjuCgPz3aM-TfKsRD87UxXcQG52SuWs6RBdQ7FaJZ4oP-W6jnahTB0g7G5A-8GsPRKPogQcGR83afVPfR7hk2c74ckCC6aJ4rp967xIrX1DxCzALBzf6m4bb-1YlXrSweMaXr8O1C9GLF4vdB6DmTl8iYfy_EDRZ98QLc9Svogf4MkuDnFWhZBCmKuS_1tQQXJyxniX0R9ijJEw2wdgdn-SoOgIMfG7DiwW4jcRzala83kxws17rYO7rzT5wovoZwnQMTXfNTtI2Fn_YrW499Ph7t2eFpjOPPCUk-EW9e0aE3rsPxSpVqO4U15nTPgLoxdTk81Y6dMo-Y9KvxTDr4QenySPG9sucT2d2HGDW2jbTn1LSAysRyG3hI_OQGNu-dKSGRcnzCVryvGWf5T4_8Fa-4OqMra5zFFgXlnpI7r-ZN8n_qL10hyk2ffSCv8ht-2RAeSz88Qlbljeoh7H5iqVl0HOo4ZaWSkLNxN52_6KTMbQQ92g0JX7T0m60YZylY_P7dmUgQb5NaSUCAzFCTwr9iiBtZQO76578UGTk2XWlOWRfUEMtCaTn5WnljA7TLgv5YEwZCjJW83W7bIzusexEr2YcS9tkjRudGn1pQYqeeLo_ZaaJK6lQj-OuFXxkJMBgZEumCoAz--6CM6wkih9qiTv976CKlf0j32q4CF-jViHR0 2024-03-26 16:12:49Z Encoded credentials: RMFrQFMVdXvfl5MRvBNLUrH8QwNHF3CeioK1TGCfUO-TsWEwS2TMFuHY3OOAs3M7Mgq8vdFJC19IEKGpWoIEkcw2JDIsnFwU9TT61iUm-Ro 2024-03-26 16:12:49Z Callback context: zEmgs7Gp31vYr23mB4kYjIXvYis_uEMG51ke4_KbXAx8MWKJORKBIh9faqQ8-6QZ9gAStYQpeveDemPQAVNc43aDJVxmbpUMiGF67RmJEVwyMehFccOQ-V4eJPlUhPm_naUKnkVjgk2uduVcVzpxfnOD1FGxMSkB9l8CoU9Y06Y1lwi-AvjTLarHrFhtuRwsZMpRxZMkl5C37-9Y91pw3BOB6KIigWNAUP4n8_opSVb-BU2h-n-2F89F3BN0m6vsY9H_wJZG-bJPFeMK8wkVb4v3vRH8mgq3YH-2rgr_r_YKOMkf0DwkiQZTSrQbGNtCR6zMJ6IFPFtladytjtlRNsD5f-FRyb0iXy32db5d4jT9 2024-03-26 16:12:49Z Logging prologue: Q29ubmVjdGlvbiBwcm90b2NvbDogV2luUk0= 2024-03-26 16:12:49Z Log line prefix: P 2024-03-26 16:12:49Z Connection protocol: WinRM 2024-03-26 16:12:49Z Package processing started as AD\XXXXX PID: 30240 2024-03-26 16:12:49Z Analysing input parameters 2024-03-26 16:12:49Z Parameter: Name: UserIdentity Value: XXXXX 2024-03-26 16:12:49Z Parameter: Name: GivenName Value: 2024-03-26 16:12:49Z Parameter: Name: Initials Value: 2024-03-26 16:12:49Z Parameter: Name: Surname Value: 2024-03-26 16:12:49Z Parameter: Name: City Value: 2024-03-26 16:12:49Z Parameter: Name: Company Value: 2024-03-26 16:12:49Z Parameter: Name: CountryCode Value: 2024-03-26 16:12:49Z Parameter: Name: Department Value: 2024-03-26 16:12:49Z Parameter: Name: Description Value: 2024-03-26 16:12:49Z Parameter: Name: DisplayName Value: 2024-03-26 16:12:49Z Parameter: Name: EmailAddress Value: 2024-03-26 16:12:49Z Parameter: Name: EmployeeID Value: 2024-03-26 16:12:49Z Parameter: Name: Manager Value: 2024-03-26 16:12:49Z Parameter: Name: OfficeName Value: XXXX 2024-03-26 16:12:49Z Parameter: Name: Phone Value: 2024-03-26 16:12:49Z Parameter: Name: PostalCode Value: 2024-03-26 16:12:49Z Parameter: Name: ProfilePath Value: 2024-03-26 16:12:49Z Parameter: Name: ScriptPath Value: 2024-03-26 16:12:49Z Parameter: Name: State Value: 2024-03-26 16:12:49Z Parameter: Name: StreetAddress Value: 2024-03-26 16:12:49Z Parameter: Name: Title Value: 2024-03-26 16:12:49Z Parameter: Name: MiddleName Value: 2024-03-26 16:12:49Z Parameter: Name: Server Value: 2024-03-26 16:12:49Z Parameter: Name: AccountExpires Value: 2024-03-26 16:12:49Z Parameter: Name: ProxyAddresses Value: 2024-03-26 16:12:49Z Parameter: Name: AdditionalAttributes Value: 2024-03-26 16:12:57Z Target platform: win3264 2024-03-26 16:12:57Z Command Type: ps1 2024-03-26 16:12:57Z Timeout: 60 2024-03-26 16:12:57Z Using the native variant of PowerShell 2024-03-26 16:12:57Z Using executable C:\WINDOWS\system32/WindowsPowerShell\v1.0\PowerShell.exe 2024-03-26 16:12:57Z Plain text arguments: .\"ADUserUpdate.ps1" -UserIdentity "XXXXX" 2024-03-26 16:12:57Z Base64 arguments: LgBcACIAQQBEAFUAcwBlAHIAVQBwAGQAYQB0AGUALgBwAHMAMQAiACAAIAAtAFUAcwBlAHIASQBkAGUAbgB0AGkAdAB5ACAAIgBiAG0AYQA3ADAAawBnACIAIAAgACAAIAAgACAAIAAgACAAIAANAAoACQAJAAkACQAgACAAIAAtAE8AZgBmAGkAYwBlAE4AYQBtAGUADQAKAAkACQAJAAkAIgBIAEwAQQBBACIAIAAgACAADQAKAAkACQAJAAkAIAAgACAAIAAgACAADQAKAAkACQAJAAkA 2024-03-26 16:12:57Z Console Output: C:\WINDOWS\TEMP\Hornbill\SIS Package Processor\05e41e62-5982-4185-b7a9-e73f5f66b87c\4179695a-d920-4800-971c-248b2e1a752b\Output/Output.txt 2024-03-26 16:13:13Z Processing result: Exit Success The Monitor Tab Produces the following: Package processing started as AD\XXXX. PID: 30240 Payload processing started as AD\XXXX. PID: 27280 #< CLIXML {{SISJobOutputParameterStart:errors}}Get-ADUser: Unable to contact the server. This may be because this server does not exist, it is currently down, or it does not have the Active Directory Web Services running.{{SISJobOutputParameterEnd}} {{SISJobOutputParameterStart:outcome}}FAIL{{SISJobOutputParameterEnd}} HLAA <Objs Version="1.1.0.1" xmlns="http://schemas.microsoft.com/powershell/2004/04"><S S="warning">Error initializing default drive: 'Unable to contact the server. This may be because this server does not exist, it is currently down, or it does not have the Active Directory Web Services running.'.</S><Obj S="progress" RefId="0"><TN RefId="0"><T>System.Management.Automation.PSCustomObject</T><T>System.Object</T></TN><MS><I64 N="SourceId">1</I64><PR N="Record"><AV>Preparing modules for first use.</AV><AI>0</AI><Nil /><PI>-1</PI><PC>-1</PC><T>Completed</T><SR>-1</SR><SD> </SD></PR></MS></Obj><Obj S="progress" RefId="1"><TNRef RefId="0" /><MS><I64 N="SourceId">2</I64><PR N="Record"><AV>Preparing modules for first use.</AV><AI>0</AI><Nil /><PI>-1</PI><PC>-1</PC><T>Completed</T><SR>-1</SR><SD> </SD></PR></MS></Obj><S S="Error">-OfficeName : The term '-OfficeName' is not recognized as the name of a cmdlet, function, script file, or operable _x000D__x000A_</S><S S="Error">program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again._x000D__x000A_</S><S S="Error">At line:2 char:8_x000D__x000A_</S><S S="Error">+ -OfficeName_x000D__x000A_</S><S S="Error">+ ~~~~~~~~~~~_x000D__x000A_</S><S S="Error"> + CategoryInfo : ObjectNotFound: (-OfficeName:String) [], CommandNotFoundException_x000D__x000A_</S><S S="Error"> + FullyQualifiedErrorId : CommandNotFoundException_x000D__x000A_</S><S S="Error"> _x000D__x000A_</S></Objs> Processing output. The job was executed successfully. It says the job finished successfull - But check the AD record for the test change, there has been no difference. Please let me know if you need more info. Many thanks, Ben Link to comment Share on other sites More sharing options...
Graham Posted March 26 Share Posted March 26 @Ben Maddams Thanks for that. The fact that the job doesn't do what it's supposed to isn't a problem - running the job on the SIS service, rather than on the DC, was the key diagnostic. Regarding the "job successful", there are two things in play here: 1) Was ITOM able to process the package? 2) Did the package's processing produce the desired effect? The "job successful" refers only to the first of these. ITOM was able to connect to the target, start the package processing and received notifications that the processing "happened". That does all point to there either being a communications issue, or something else is interfering with how the remote executable is being processed on the DC. Is there any anti-virus on the DC? Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 27 Author Share Posted March 27 Hi @Graham I've checked our AV endpoint monitoring against the DC and there doesn't appear to have been any executables blocked during the time we've been running the tests. I don't think its cancelling the package processing. Cheers, Ben Link to comment Share on other sites More sharing options...
Graham Posted March 27 Share Posted March 27 @Ben Maddams This does look like some sort of communications issue. From a machine that should be able to talk to the SIS server (this doesn't have to be the DC), can you start a web browser and visit http://10.5.1.153:11117/ Do you get a status page? Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 27 Author Share Posted March 27 @Graham No the request times out, when trying that from my own device. Many thanks, Ben Link to comment Share on other sites More sharing options...
Graham Posted March 27 Share Posted March 27 @Ben Maddams In that case, as a final check that the SIS service is listening, can you run netstat -a | find "11117" from a command prompt on the machine running the SIS service? I'd expect to see: TCP 0.0.0.0:11117 <name of server>:0 LISTENING TCP [::]:11117 <name of server>:0 LISTENING which means the service is listening on that port, and I would expect http://10.5.1.153:11117/ to produce the status page from a browser local to that machine (if there is one installed). Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 27 Author Share Posted March 27 @Graham Netstat produced the below: TCP 0.0.0.0:11117 XXXXXXXXX:0 LISTENING TCP 127.0.0.1:11117 XXXXXXXXX:61685 ESTABLISHED TCP 127.0.0.1:11117 XXXXXXXXX:61686 ESTABLISHED TCP 127.0.0.1:61685 XXXXXXXXX:11117 ESTABLISHED TCP 127.0.0.1:61686 XXXXXXXXX:11117 ESTABLISHED TCP [::]:11117 XXXXXXXXX:0 LISTENING I can open the status page on the browser using that URL without issue. As I test I tried to telnet to the admin box on 11117 and it timed out as well, probably firewall issue? "Connecting To 10.5.1.153...Could not open connection to the host, on port 11117: Connect failed" Many thanks, Ben Link to comment Share on other sites More sharing options...
Ben Maddams Posted March 27 Author Share Posted March 27 @Graham Some good news, after making some firewall changes against 11117 we're getting better results, but the output failure now seems to be: Package processing started as AD\XXXXXX. PID: 4988 Payload processing started as AD\XXXXXX. PID: 1924 #< CLIXML {{SISJobOutputParameterStart:errors}}No Attibutes provided{{SISJobOutputParameterEnd}} {{SISJobOutputParameterStart:outcome}}FAIL{{SISJobOutputParameterEnd}} HLAA <Objs Version="1.1.0.1" xmlns="http://schemas.microsoft.com/powershell/2004/04"><Obj S="progress" RefId="0"><TN RefId="0"><T>System.Management.Automation.PSCustomObject</T><T>System.Object</T></TN><MS><I64 N="SourceId">1</I64><PR N="Record"><AV>Loading Active Directory module for Windows PowerShell with default drive 'AD:'</AV><AI>0</AI><Nil /><PI>-1</PI><PC>0</PC><T>Processing</T><SR>-1</SR><SD> </SD></PR></MS></Obj><Obj S="progress" RefId="1"><TNRef RefId="0" /><MS><I64 N="SourceId">1</I64><PR N="Record"><AV>Loading Active Directory module for Windows PowerShell with default drive 'AD:'</AV><AI>0</AI><Nil /><PI>-1</PI><PC>25</PC><T>Processing</T><SR>-1</SR><SD> </SD></PR></MS></Obj><Obj S="progress" RefId="2"><TNRef RefId="0" /><MS><I64 N="SourceId">1</I64><PR N="Record"><AV>Loading Active Directory module for Windows PowerShell with default drive 'AD:'</AV><AI>0</AI><Nil /><PI>-1</PI><PC>50</PC><T>Processing</T><SR>-1</SR><SD> </SD></PR></MS></Obj><Obj S="progress" RefId="3"><TNRef RefId="0" /><MS><I64 N="SourceId">1</I64><PR N="Record"><AV>Loading Active Directory module for Windows PowerShell with default drive 'AD:'</AV><AI>0</AI><Nil /><PI>-1</PI><PC>75</PC><T>Processing</T><SR>-1</SR><SD> </SD></PR></MS></Obj><Obj S="progress" RefId="4"><TNRef RefId="0" /><MS><I64 N="SourceId">1</I64><PR N="Record"><AV>Loading Active Directory module for Windows PowerShell with default drive 'AD:'</AV><AI>0</AI><Nil /><PI>-1</PI><PC>100</PC><T>Processing</T><SR>-1</SR><SD> </SD></PR></MS></Obj><Obj S="progress" RefId="5"><TNRef RefId="0" /><MS><I64 N="SourceId">1</I64><PR N="Record"><AV>Loading Active Directory module for Windows PowerShell with default drive 'AD:'</AV><AI>0</AI><Nil /><PI>-1</PI><PC>100</PC><T>Completed</T><SR>-1</SR><SD> </SD></PR></MS></Obj><Obj S="progress" RefId="6"><TNRef RefId="0" /><MS><I64 N="SourceId">2</I64><PR N="Record"><AV>Preparing modules for first use.</AV><AI>0</AI><Nil /><PI>-1</PI><PC>-1</PC><T>Completed</T><SR>-1</SR><SD> </SD></PR></MS></Obj><Obj S="progress" RefId="7"><TNRef RefId="0" /><MS><I64 N="SourceId">3</I64><PR N="Record"><AV>Preparing modules for first use.</AV><AI>0</AI><Nil /><PI>-1</PI><PC>-1</PC><T>Completed</T><SR>-1</SR><SD> </SD></PR></MS></Obj><S S="Error">-OfficeName : The term '-OfficeName' is not recognized as the name of a _x000D__x000A_</S><S S="Error">cmdlet, function, script file, or operable program. Check the spelling of the _x000D__x000A_</S><S S="Error">name, or if a path was included, verify that the path is correct and try again._x000D__x000A_</S><S S="Error">At line:2 char:8_x000D__x000A_</S><S S="Error">+ -OfficeName_x000D__x000A_</S><S S="Error">+ ~~~~~~~~~~~_x000D__x000A_</S><S S="Error"> + CategoryInfo : ObjectNotFound: (-OfficeName:String) [], Command _x000D__x000A_</S><S S="Error"> NotFoundException_x000D__x000A_</S><S S="Error"> + FullyQualifiedErrorId : CommandNotFoundException_x000D__x000A_</S><S S="Error"> _x000D__x000A_</S></Objs> Processing output. The job was executed successfully. Link to comment Share on other sites More sharing options...
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