Backlog measure - Without Date ranging column

[Andrei Spiridon]

Hi,

We had some measures that were giving us the Weekly Backlog (snapshots) of tickets open at the end of every week, regardless of when they were logged.

I noticed that now it's mandatory to select both Date ranging columns. What date should I select, if I want my measures to show weekly open tickets, regardless of when they were logged.

I attached a screenshot

[Andrei Spiridon]

Now that I think about it, is this a Bug? We were able to create measures before without selecting any Date ranging column. And now it doesn't work without selecting both.

[Steve Giller]

I've flagged this internally, I'll update here when I have more information.

[Andrei Spiridon]

Hi Steve,

Thanks for following up. Can you please let me know if you have any update on this?

Unfortunately it's affecting all our executive reports. We were measuring Weekly backlog progress for every Team in our organisation and following the trends in our Governance meetings. Now all of these reports are broken because of this.

Do we need to raise a separate incident for this? 

[Victor]

@Andrei Spiridon would recommend using the option on your Premier Success plan and raise a support request. If this is a defect you will also be provided with a defect reference you can then track with our support team.