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Missing automation for updating the Change Type


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Good morning,

I am working on our Change Process and have a need to be able to update the Change Type via the Workflow, but there is no automation that allows me to do this. Please note I do not want to update the Change Category, it's the Change Type I need to update.

According to the documentation, it's meant to be possible:
https://docs.hornbill.com/servicemanager-config/customize/workflows/change-request-automation
image.thumb.png.eb212edc53dc111b79c364d39450fd20.png

 

But there is nothing in the Change Requests Automation:
image.png.c50ec59dd49b30224a3dcbc1b3508e19.png
image.png.02580021a6d58a071cd8894f0b336388.png

Please can this be added back in 

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  • samwoo changed the title to Missing automation for updating the Change Type

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