Emily Patrick Posted December 11, 2023 Share Posted December 11, 2023 Can we have the option on the export report to include linked tickets as a category to export? This will help with identifying those linked to parents/changes/previous tickets/problems etc. Link to comment Share on other sites More sharing options...
Steve Giller Posted December 11, 2023 Share Posted December 11, 2023 If you're referring to exporting a Request List View (please remember that these are not reports, it's just a list of Requests that you can filter) then no - Linked Requests are not stored in the Requests table, and that is what the View is built from. You can write a Report to do this, the relationships between Requests are stored in the h_sm_relationship_entities table. Link to comment Share on other sites More sharing options...
Emily Patrick Posted December 12, 2023 Author Share Posted December 12, 2023 Thanks @Steve Giller, I'll look into a report for it instead. Link to comment Share on other sites More sharing options...
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