ilyaas Posted September 18, 2023 Share Posted September 18, 2023 Hi, following some discussions, we are looking at different automations using hornbill which can save us some admin time. one of these is to automat portal user creation. i have managed to do this for brand new contacts as they currently do not exist however for existing contacts (someone who has previously raised a request) the functions do not facilitate this. following some conversations with bob, the node below doesnt allow at present for us to find a contact based on email, at present the only options are contact id or login id, essentially the question is can we add in the email 1 option in there. flow code is &[global["flowcoderefs"]["get"]["email1"]] Link to comment Share on other sites More sharing options...
Steve Giller Posted September 18, 2023 Share Posted September 18, 2023 I will ask Development to look at this, however I do not believe this will be possible as there is a setting app.view.contact.disableEmailDuplicateValidation which allows multiple Contacts to have the same email address in the "email1" field, so we cannot guarantee that this field will uniquely identify a Contact on every Instance. Link to comment Share on other sites More sharing options...
Gerry Posted September 18, 2023 Share Posted September 18, 2023 @ilyaas It would be relatively trivial to add that option to the automation, but as @Steve Giller rightly identifies, there is a regrettable hangover, that some customers use today where the email field is not unique in the contacts database, and so, if we added that option we could not guarantee you would end up getting the right contact where you do not have unique email addresses. In fact I had a quick look and this was easy to add, so it will be there in the next core release. Gerry Link to comment Share on other sites More sharing options...
ilyaas Posted September 27, 2023 Author Share Posted September 27, 2023 Brilliant Thanks all @Gerry@Steve Giller Much appreciated Ilyaas Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now