Emily Patrick Posted February 24 Share Posted February 24 Morning! I have a user that has left our organisation, main AD account is disabled, but it causing an error as they are still Active in Hornbill. When trying to manually archive the account, it comes up with the following error: This user was set as a Hornbill User, but didn't have any document permissions to create documents. I have done a check, and there are no documents owner by this user, so I'm not sure what it could be referring to. I've been able to downgrade the user from User status to Basic no problem, and all User rights and team access removed, so it is now just a Basic account. Any suggestions/ideas on where to look would be appreciated. Link to comment Share on other sites More sharing options...
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