Feature Request: Wait for any event on a request

[Jim]

At the moment when suspending and waiting I have to choose a specific action to watch, in my scenario I am waiting for an update and if it meets certain criteria it will go into a Major incident process, If a request is resolved it will still sit waiting for the update, I have set an expiry time to handle this however it is not the est solution as a resolution notification won't be triggered until the time expires.

[Steve Giller]

Unfortunately there isn't a "Wait for anything" option available.

The initial difficulty that springs to mind is that the definition of "anything" will vary from Customer to Customer.
 

I've tagged this as an Enhancement so that Development see it; this does not mean it will be accepted, however.