Jump to content

Feature Request: Wait for any event on a request


Recommended Posts

At the moment when suspending and waiting I have to choose a specific action to watch, in my scenario I am waiting for an update and if it meets certain criteria it will go into a Major incident process, If a request is resolved it will still sit waiting for the update, I have set an expiry time to handle this however it is not the est solution as a resolution notification won't be triggered until the time expires.

Link to comment
Share on other sites

  • 4 weeks later...

Unfortunately there isn't a "Wait for anything" option available.

The initial difficulty that springs to mind is that the definition of "anything" will vary from Customer to Customer.

I've tagged this as an Enhancement so that Development see it; this does not mean it will be accepted, however.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...