Intelligent Capture - Broken

[Malcolm]

Please see attached screenshot. For some reason we are unable to get to the next step (Next Button not visible). Can't figure out if its to do with the customer or the service.

[Steve Giller]

Are you able to post your Capture (Hiding any personal info, of course) so we can see if there are any obvious indicators?

 

[Jeremy]

Please help....So it would seem that this is an issue with us too, as I am creating a new process that is due for demo tomorrow! Override flags appear not to be working on newly created PCFs

if you have a list that you want to display after another with conditional questions this is not working e.g. first question has 4 answers, if you choose no 2 then a box or list is supposed to appear related to that question.

PCF

but in the form nothing appears

There is supposed to be further options that appear

[Jeremy]

Please ignore me I forgot that the decisions in override flags looks at the Raw field and not the display field! 

[Malcolm]

18 hours ago, Steve Giller said:

Are you able to post your Capture (Hiding any personal info, of course) so we can see if there are any obvious indicators?

 

Hi Steve, it looks to be a permission issue in Catalog items for Service Subscribers. Hopefully we should be ok.

Thanks for getting back to me.