Customer Field in PCF

[Jeremy]

PCF logging - when creating requests in the customer field it now shows the email address of the user, can this be changed or allow us to change it to show the usernames instead?

[James Ainsworth]

Hi @Jeremy

Could you provide a screenshot?  I'm not 100% sure which bit you're referring to.

[James Ainsworth]

If it is the Customer Search form, there is a section at the bottom called Additional Display Fields.  If this is empty, a default list of customer information is displayed, provided that the fields have been populated.  As soon as you add a field to the Additional Display Fields, only those fields defined in that list will be visible.

[Sam P]

I also spotted this, I think it used to hold the UserID next to the name with Job Title underneath but now the email address is displayed.  My preference would be UserID here:

[Jeremy]

@Sam P this is exactly what I was trying to describe (a picture like yours would of helped!) @James Ainsworth the above image is what I was referring too, in the latest update there seems to have been a shift in the information that is provided regarding the customers information.